Location: Toronto
Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Operations Strategy
Management Level
Manager
Job Description & Summary
At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance.
As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements.
The Opportunity
- As an Operations Consulting - Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
- Lead the delivery of complex client projects and engagements from project scoping through conclusion, taking accountability for quality, timelines, budgets, and client expectations.
- Apply structured problem-solving and root-cause analysis to complex business, operational, technology, and risk challenges.
- Lead the design and implementation of risk-and-control frameworks, including first-line-of-defence processes and controls.
- Build and manage trusted relationships with senior clients and stakeholders, while working effectively across multidisciplinary teams.
- Manage multiple timelines and projects within budget while providing people leadership, coaching, and development to team members and driving overall team performance.
- Understand our clients' businesses and strategies through data collection, interviews, and formulating and testing hypotheses.
- Convert complex data into meaningful insights with qualitative and/or quantitative evidence.
- Communicate complex information effectively in written and verbal formats.
- Embrace change and opportunities to be exposed to different situations, environments, and perspectives.
- Upskill for a digital world and technology trends and stay informed of emerging technologies.
- Uphold the firm's code of ethics and business conduct.
Job description provided by PwC.
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