Salesforce Business Analyst, Associate

Location: Toronto

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Associate

Job Description & Summary

We’re growing our Salesforce Practice, creating new opportunities for exceptional people to join the team at the Associate level. We are looking for future leaders who want to build deep Salesforce expertise, guide clients through their transformation, and be part of a winning, collaborative team.

Build deep Salesforce expertise early in your career. At PwC, you’ll work closely with, and be mentored by, some of the strongest consultants in the Salesforce ecosystem, who will share their knowledge and give you meaningful challenges to solve as you build new skills in a collaborative and fun environment. The next generation of Salesforce professionals is critical to our success, which is why we’re seeking the very best Salesforce functional consultants at PwC.

As a Salesforce Business Analyst, you will be the bridge between business stakeholders and technical teams, helping clients turn their goals into working Salesforce solutions that fit their workflows. You will engage directly with clients to understand their requirements, facilitate workshops, and shape and configure Salesforce solutions across the full software development lifecycle.

The Opportunity

• As a Salesforce Business Analyst, Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
• Engage with clients and stakeholders to understand business needs, goals, and pain points
• Plan and facilitate discovery, requirements, and design workshops
• Translate business needs into user stories, acceptance criteria, process flows, and functional requirements
• Configure Salesforce solutions using declarative, low-code tools to support business workflows
• Work across the software development lifecycle, including design, build, testing, validation, deployment, and change management
• Maintain traceability artifacts that support delivery governance
• Collaborate with developers, architects, and UX consultants to shape end-to-end solutions
• Ensure solutions align with enterprise standards and delivery best practices
• Use AI-enabled tools, including vibe coding and Salesforce AI capabilities, to accelerate delivery while applying human review and sound judgment
• Additional Locations: Vancouver, Canada, Calgary, Ottawa