Software Engineer/PMO

Quadriga is a leading international provider of guest technology managed services that enhances engagement, generates additional revenue, and fuels value for hotels through a continued focus on the global customer experience. Quadriga is part of the Exceptional Innovation (EI) family of companies and affiliates which benefits from the technology innovation driven by EI. The Group is constantly at the forefront of hospitality guest technology with its IQx platform and suite of integrated solutions for hoteliers.

Title

Software Engineer/Project Management Office

Reports to

Director of Customer Delivery Europe

Main purpose

The primary function of the role will be to track and report on the performance of all system and high value projects across EMEA and support the software packages related to the business

Key responsibilities and accountabilities

• Develop the PMO function in conjunction with the Delivery Director and the Operations Director.
• Implement process and programs to all regions.
• Track all opportunities which are Closed as Won and generate the base project within the tracking system (Sales Force)
• Work with The Delivery Director / Operations Director to identify and co-ordinate any project interdependencies.
• Allocation of individual projects to the technical project managers
• Collation and Preparation of the weekly/monthly governance reports to enable fact based decision making.
• Maintain and track programme deliverables and milestones ensuring all changes are recorded and logged. Special attention to the moving of UAC dates.
• Assist where appropriate with the mobilization of new projects and work streams within specific programs
• Support the director with the day to day running of programs, including communications to the PM team and third party base.
• Attend weekly planning meetings
• Undertaking appropriate tasks as defined by the Director aligned to delivering on the Main Purpose of the role

Competency / Performance Drivers/

Technical Expertise

• Qualified software engineer
• A real and genuine enthusiasm for service, people and delivering customer excellence and high performance
• Experience of project management methodology and terminology
• Experience in maintaining programme documentation including project registers, action lists, etc
• Proficient in the German language
• Proficiency in Microsoft office
• An appreciation of Microsoft Project
• Attention to detail.
• Good documentation skills
• Good communicator
• Able to work closely with peers and other business units

Technical Expertise

• Qualified software engineer
• A real and genuine enthusiasm for service, people and delivering customer excellence and high performance
• Experience of project management methodology and terminology
• Experience in maintaining programme documentation including project registers, action lists, etc
• Proficient in the German language
• Proficiency in Microsoft office
• An appreciation of Microsoft Project
• Attention to detail.
• Good documentation skills
• Good communicator
• Able to work closely with peers and other business units
• German language capability
• Able to travel throughout country as required

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