Collections Specialist

Quintairos, Prieto, Wood & Boyer, P.A. (QPWB), a multi-office national law firm and the largest minority owned law firm in the United States, is seeking a Collections Specialist to join our Finance Department in Miami, FL. This is a full-time position offering competitive compensation and a comprehensive benefits package.

About the Role

• The Collections Specialist will be responsible for managing and monitoring outstanding accounts receivable, following up on unpaid invoices, and assisting with the timely collection of client payments.
• This position requires a detail-oriented and proactive professional who is comfortable communicating with clients, attorneys, and internal departments to resolve outstanding balances and payment discrepancies.
• The ideal candidate will have prior accounts receivable or collections experience, preferably within a law firm or professional services environment, and possess strong communication, organizational, and problem-solving skills.
• Primary Duties and Responsibilities
• Manage and monitor assigned accounts receivable portfolios to ensure timely collection of outstanding balances
• Review accounts receivable aging reports and identify overdue invoices requiring follow-up
• Contact clients regarding outstanding invoices, payment statuses, and past-due balances
• Communicate professionally with attorneys, clients, and internal departments regarding collection matters
• Research and resolve payment discrepancies, billing disputes, and outstanding account issues
• Maintain accurate records of collection activity, client communications, and payment arrangements
• Monitor client accounts and follow up on outstanding payment commitments
• Collaborate with the Billing Department to resolve invoice discrepancies and facilitate payment processing
• Prepare and distribute accounts receivable reports, collection summaries, and aging analyses
• Assist with identifying and resolving unapplied payments, short payments, and other account discrepancies
• Review outstanding balances and escalate collection concerns to management when appropriate
• Maintain organized documentation of collection efforts and account activity
• Assist with month-end accounts receivable reconciliations and reporting
• Support the Finance Department with additional accounting and collections-related projects as needed
• 2+ years of accounts receivable, collections, or related accounting experience preferred
• Prior law firm collections or accounts receivable experience strongly preferred
• Experience managing high-volume accounts receivable portfolios preferred
• Familiarity with legal billing practices, invoice processing, and client payment procedures
• Strong understanding of accounts receivable aging reports and collection processes
• Proficiency in Microsoft Office Suite, particularly Excel and Outlook
• Experience with accounting, billing, or financial management software preferred
• Excellent written and verbal communication skills
• Strong organizational and time-management abilities
• Ability to handle sensitive financial conversations professionally and effectively
• Strong problem-solving skills and attention to detail
• Ability to manage multiple accounts, priorities, and deadlines
• Ability to work independently while collaborating with attorneys, billing staff, and Finance Department personnel
• Professional, dependable, and capable of handling confidential financial information

What We Offer

• QPWB offers competitive compensation and a comprehensive benefits package for full-time employees, including:
• Medical, dental, and vision insurance
• Employer-paid life insurance and short-term disability
• 401(k) with employer match
• Paid vacation, holidays, and personal time off
• Opportunities for professional growth and advancement within a national law firm

To Apply

• For immediate consideration, qualified candidates should submit their resume. Compensation is commensurate with experience.
• QPWB is an Equal Opportunity Employer.
• #LI-AR1