Who are we? Hi! We are Ravelin! We're a fraud detection company using advanced machine learning and network analysis technology to solve big problems. Our goal is to make online transactions safer and help our clients feel confident serving their customers. And we have fun in the meantime! We are a friendly bunch and pride ourselves in having a strong culture and adhering to our values of empathy, ambition, unity and integrity.
We really value work/life balance and we embrace a flat hierarchy structure company-wide. Join us and you’ll learn fast about cutting-edge tech and work with some of the brightest and nicest people around - check out our Glassdoor reviews. If this sounds like your cup of tea, we would love to hear from you! For more information check out our blog to see if you would like to help us prevent crime and protect the world's biggest online businesses.
The Role The Channel Partner Manager leads Ravelin's day-to-day relationship with our strategic parent-company partner and makes sure delivery and the relationship are well coordinated. This is a coordination and relationship role: you connect the right people across teams and stakeholders so the partnership runs smoothly. You'll coordinate across teams, run regular partnership meetings and updates, and own the process for handovers, actions and escalations.
You'll work across Ravelin's Account Management, Customer Success, Product and Engineering teams, and with the partner's commercial, product and operations teams.
Job description provided by Ravelin Technology.
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