Location: Saint Petersburg, Florida - United States
Job Description Summary
Raymond James is seeking a Sr. ServiceNow Business Analyst for the ServiceNow Request Management Team within the Service Management Solutions team. The Request Management Team provides Service Catalog solutions and support across the entire Raymond James Organization built within ServiceNow platform.
As a Sr. ServiceNow Business Analyst responsible for translating complex business needs into actionable requirements, driving stakeholder alignment, and supporting scalable Service Catalog solutions across the enterprise. The role partners closely with business owners, development teams, and leadership to evaluate process impacts, define acceptance criteria, support governance standards, and deliver solutions that improve operational efficiency and user experience.
This role is a hybrid workstyle: with the associate expected to work from a Raymond James office location at least three days per week, including either Monday or Friday.
Raymond James’ work environment is designed to reinforce our values-based culture while supporting the competitiveness, profitability, and long-term growth of our firm.
Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future.
Additional Locations: Southfield, Michigan - United States, TN - Memphis - 1100 Ridgeway Loop Rd
Job description provided by Raymond James Financial.
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