Location: Saint Petersburg, Florida - United States
Job Description Summary
Investigate concerns. Navigate complexity. Protect clients and the firm.
The Senior Advisor, Supervision - Dispute Resolution plays a critical role in helping Raymond James evaluate, investigate, and resolve client complaints, grievances, regulatory inquiries, and other matters that may present regulatory, litigation, and reputational risk to the firm. This position requires strong analytical thinking, sound judgment, and the ability to independently manage complex matters while balancing regulatory obligations, client concerns, and business considerations.
Working closely with Financial Advisors, Branch Managers, Divisional Leadership, Compliance, Legal, Risk Management, and other business partners, you will investigate concerns, identify potential supervisory issues, and help determine appropriate resolutions. You will also serve as a resource to less experienced associates and contribute to initiatives that enhance consistency, efficiency, and risk management practices across the Supervision organization.
Senior Advisors are expected to develop expertise across multiple supervisory disciplines. While this position's primary focus is Dispute Resolution, associates may be cross-trained and assigned responsibilities supporting Money Movement and/or Senior & At-Risk Client supervision functions to meet business demands, enhance organizational resiliency, and support professional development.
What You Will Do
Additional Locations: Memphis, Tennessee - United States
Job description provided by Raymond James Financial.
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