AI Transformation Analyst

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Real Chemistry is seeking an AI Transformation Analyst to help reimagine how our business runs. You will join our transformation team, working alongside ambitious, supportive, and hard-working colleagues who always seek to do things better, faster, and smarter.

As an AI Transformation Analyst, you will play a pivotal role in mapping how work gets done today and designing how it should get done in an AI-enabled future. Starting with our General & Administrative (G&A) functions, including finance, accounting, operations, resource management, marketing, legal, and internal communications, you will document current-state processes and operating models, design future-state alternatives, and help bring them to life across several AI transformation initiatives.

You will also build the business case for each opportunity and prioritize initiatives based on the value they deliver. You will look holistically across people, processes, systems, and vendors to determine what should be automated or redesigned and which solution best fits each need, from a reusable AI skill to an end-to-end Copilot Cowork workflow or a coordinated team of AI agents. This position reports to the Vice President, Strategy and Revenue Analytics.

This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs.

What you'll do

Map current-state processes: Lead process discovery with G&A stakeholders across finance, accounting, operations, resource management, marketing, legal, internal communications, and more to document how work gets done today, including handoffs, systems, data flows, vendors, pain points, and the time and cost behind each step.

Design future-state operating models: Translate current-state findings into practical future-state designs that rethink roles, responsibilities, governance, and ways of working, rather than simply digitizing today's processes.

Identify and prioritize automation opportunities: Assess where AI and automation can eliminate, streamline, or augment manual work, build business cases that size the impact, and shape a prioritized transformation roadmap.

Match the right solution to the problem: Determine the right fit for each need, whether a reusable AI skill, a Copilot Cowork workflow, a coordinated swarm of AI agents, an enhancement to an existing system, or a process change with no new technology at all, and partner with technical teams to pilot and scale solutions.

Get more from current automations: Inventory and assess the automations and tools already in place, identify gaps and redundancies, and recommend how to extract more value from existing investments.

Rethink sourcing and vendors: Analyze what we outsource versus perform in-house, assess vendor fit and cost, and determine where AI enablement means outsourced work should instead be automated or brought in-house.

Drive change and adoption: Partner with function leaders to plan and execute transitions, including change management, training, communications, and success measures that make new ways of working stick.

Advise leadership: Develop clear, executive-ready materials, including process maps, operating model blueprints, business cases, and roadmaps, and communicate findings and recommendations with clarity and confidence.

This position is a perfect fit for you if you:

Think like a consultant and act like an owner, bringing structured problem solving and a bias for action to ambiguous, cross-functional challenges.

Are energized by rethinking traditional processes for the age of AI, and stay curious about emerging tools, agents, and automation approaches.

See the whole picture across people, processes, systems, vendors, and data, and understand how a change in one area ripples through the others.

Are highly organized, proactive, and resourceful, adept at managing multiple workstreams and stakeholders in a fast-paced environment while delivering results under tight deadlines.

Build trust quickly with stakeholders at every level, from individual contributors to senior leadership, and can guide teams confidently through change.

What you should have

2–5 years of experience in strategy, transformation, or digital consulting (e.g., McKinsey, BCG, Bain, EY-Parthenon, Deloitte Digital, or similar firms, large or boutique), or in a corporate strategy, transformation, or M&A integration role.

Hands-on experience with transformation work, such as digital transformation, M&A integration, acquisitions, or divestitures, including process mapping, integration or separation planning, Day 1 readiness, or operating model design.

Demonstrated experience mapping current- and future-state processes and designing target operating models, ideally across G&A or back-office functions.

Working knowledge of AI and automation tools (e.g., Microsoft Copilot, generative AI assistants, AI agents, workflow automation platforms such as Power Automate or Workato, or RPA) and the ability to translate business needs into practical automation use cases.

Proficiency with process mapping and analysis tools (e.g., Visio, Lucidchart, Miro, Excel, PowerPoint).

Exceptional analytical, written, and verbal communication skills, with the ability to present complex findings simply and confidently to senior leadership.

Bachelor's degree required.

PR, communications, advertising, healthcare, or agency experience a plus.

Pay Range: $90,000-$110,000

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.

We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future.

Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.

At Real Chemistry, we believe we're at our best when we're connected. Our Real Hybrid and Regional Teams (Real HART) approach is designed to foster collaboration, learning, innovation, and meaningful relationships while providing flexibility where appropriate. Because our workforce spans multiple countries, regions, and client needs, work arrangements may vary by role and location. Some positions offer hybrid or remote flexibility, while others require regular in-office presence.

For example, certain teams and regions, including some of our UK operations, have office-based requirements. Your recruiter will discuss the specific expectations for the role you're pursuing during the interview process and keep you informed throughout the hiring journey. For employees located within a one-hour commute of a Real Chemistry office, we require in-person attendance two days per week, either from a Real Chemistry office or when working onsite with clients.

Employees in regions without a nearby office may work remotely and come together throughout the year for collaboration, culture-building, learning, and team connection opportunities. While these guidelines reflect our current workplace model, we understand that everyone’s circumstances are unique. If you require additional flexibility, we welcome an open conversation with your recruiter and our HR team to discuss your needs and determine what may be possible.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates.

Should you require accommodations throughout the interview process please let your recruiter know.

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