At Reconomy, we're helping businesses transition to a more sustainable future by enabling circular economy solutions through technology, expertise, and innovation. As part of the Re-use division, ReBound provides market-leading returns management technology and logistics solutions for some of Europe's largest retailers. As a Product Support Analyst , you will provide second-line technical support for product, system, and integration-related issues impacting international clients, logistics partners, and internal operational teams.
Acting as a bridge between Customer Service, Operations, Product, and Engineering teams, you will investigate technical issues, identify root causes, support integrations, and ensure incidents are efficiently resolved or escalated. You will play a key role in maintaining service quality, improving operational efficiency, and identifying recurring issues that drive continuous product and process improvements.
Job description provided by Reconomy.
View the original posting