Business Analyst I

Serve as an intermediary between business and technical areas. Work with internal and external teams to collect, clarify, and translate business and/or technical requirements. Develop applications and solutions.

Essential Functions

• Work with leadership to understand drivers of business performance and create tools and processes to visualize progress towards key goals.
• Work closely with internal (and/or external) stakeholders to collect, analyze, translate, and document business and/or technical requirements.
• Identify, document, and standardize work streams and data flows and help promote their use within the business.
• Create documentation for processes and procedures.
• Conduct or organize testing/validation of processes and procedures.
• Measure and monitor project/solution performance.
• Initiate corrective actions as necessary.
• Ensure appropriate visibility and communication as it relates to the project/solution.
• Collect feedback to look for issues and opportunities for improvement.
• Ensure that all documents are complete and stored appropriately.
• Demonstrates the guiding principles of Aerostar.
• Maintain a clean and safe work area. Follow established safety and ergonomic standards.
• May be called upon to perform comparable duties of a similar or related nature and/or assist in other areas as needed.
• Learning, understanding, continuously improving, and promoting the division’s quality management system in accordance with ISO standards.

Education and Experience

• Bachelor’s degree in data science, computer science, business, or related field.
• Minimum 1-3 years related experience, or experience in lieu of education.

Knowledge, Skills and Abilities

• Basic proficiency in data visualization and dashboarding tools expected
• Foundational knowledge of database queries and APIs required
• Mathematical and financial analysis skills required
• Specific experience in SQL, Power BI, Tableau, and advanced Excel features, etc. are beneficial
• Strong administrative skills. Must be very detail oriented.
• High level of patience and service. Ability to motivate team members.
• Team player who is self-motivated and has ability to work with minimal supervision.
• Ability to communicate effectively with team members and leadership staff.
• Ability to travel up to 10% of time.
• Business Analysis certification or formal training preferred.

Physical Requirements: Required to sit, stand, walk, bend, and reach. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions: Exposure to a normal office environment. Position may occasionally require entering a production environment, including exposure to noise, fumes, moving machinery, and varied temperatures.

In compliance with state and local laws, the salary range for this role is $70,000 – $90,000. The range provided is a general guideline and good faith estimate representative of all experience levels but is not a guarantee of compensation or salary. TCOM considers several factors when extending an offer including, but not limited to, the scope and responsibilities of the position, a candidate’s experience, education/training, key skills, internal equity, and current market conditions. Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results.

Benefits: TCOM offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts/HSAs, EAP, tuition reimbursement, parental leave, paid time off (PTO), and company-paid holidays. The specific programs, options and eligibility may vary depending on date of hire, classification, and schedule type.