TechnoServe Nonprofit

Senior Associate - Communication

Mumbai, India In person Full-time

Job Summary

The role supports internal and external communications for TechnoServe’s India programs. The incumbent will play a key role in growing and leading the brand value of TechnoServe and our programs leveraging a vast variety of marketing techniques from community to content to media partnerships.

Primary Functions & Responsibilities

  • Develop a communications and branding plan to inform stakeholders on project benefits.
  • Plan a series of online and in-person events for continued brand building, awareness and community building.
  • Plan launch events as well as events to disseminate learnings at the end of the program.
  • Manage on going community building and engagement with the program leads.
  • Prepare communication material to enable partnerships with funders, the government, and industry networks.
  • Develop donor communication materials on project impact and accomplishments.
  • Develop content for TechnoServe official Social Media channels such as Facebook, Twitter, LinkedIn, Instagram, etc., as directed.
  • Develop & update impact reports, white papers, brochures, media kits, key messages, fact sheets, & other collateral material as needed.
  • Coordinate videography and photography for/of events, projects, activities, etc. for use in publications, media, etc. and ensure appropriate releases are signed and filed; maintain graphics, photo and video files and archives.
  • Gather success stories and project news from program staff for use in all communication (internal & external).
  • Other duties as assigned to support the program objectives.

Basic Qualifications

  • Bachelor's or higher degree in journalism, public relations, development communications, or related field.
  • Demonstrated a minimum of 4+ years’ work experience in one or more of these areas
  • Travel: 20-30%

Preferred Qualifications

Knowledge, Skills and Abilities

  • Exceptional verbal, written, & presentation skills in English.
  • Original content writing and strong editing skills in English; familiarity with AP style.
  • Language proficiency in Hindi & working knowledge of other Indian languages desired.
  • Experience in content generation and marketing automation tools such as Canva, ChatGPT, Buffer, Google Analytics is a plus.
  • Basic design/layout experience desired using design software; video editing skills would be an advantage.
  • Proficiency in Microsoft Office computer programs, Google Drive and Google Suite.
  • Exposure to video production and editing processes will be an advantage
  • Highly organized, attention to detail, results oriented.
  • Team player with abilities and desire to interact with people at all levels.
  • Must be able to travel independently between multiple work sites.

Job description provided by TechnoServe.
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