Instructional Designer (Full-time Hybrid, North Carolina Based)

The Instructional Designer works collaboratively with departments, subject matter experts, facilitators, and business partners to identify training needs, define learning outcomes, and develop effective learning solutions using proven instructional design methodologies. The Instructional Designer independently designs, develops, implements, and evaluates high-quality learning content and performance-support resources that address identified organizational, business, and learner needs.

The Instructional Designer manages assigned learning-design projects from discovery through implementation, applying adult learning principles and established quality standards to create engaging, accessible, and measurable learning experiences for diverse audiences.

This position will allow the successful candidate to work a hybrid schedule which includes coming into work onsite in the Alliance Home office (Morrisville, North Carolina) or Mecklenburg office one to two days, every other week as approved by supervisor. The selected candidate must reside also in North Carolina and be willing to travel to the home office for team or onsite business meetings as required.

Responsibilities & Duties

Design Learning Solutions

• Apply instructional design methodologies to design and develop learning solutions that support organizational, business, and performance objectives
• Design and develop high quality training materials
• Create, curate, and update training and communication materials for diverse audiences and learning needs
• Develop and implement learning solutions, including e-learning modules, job aids, participant guides, facilitator/instructor guides, virtual instructor-led learning, assessments, simulations, and other performance-support resources
• Develop storyboards, screen layouts, graphics, interactions, and supporting content for e-learning and blended learning solutions
• Identify observable learning objectives and determine appropriate criteria and assessment methods to evaluate learner knowledge, skill, behavior, and performance
• Apply adult learning principles, accessibility considerations, and established team standards to support effective and engaging learning experiences

Manage Assigned Learning Projects

• Independently manage assigned instructional design projects, including project planning, content development, review cycles, stakeholder communication, revision management, and implementation activities
• Manage multiple concurrent projects and meet agreed-upon scope, quality, and delivery timelines
• Maintain project documentation, including learning objectives, design plans, storyboards, review feedback, version-control materials, and implementation communications
• Proofread and edit learning content and supporting documentation to improve quality, readability, accuracy, consistency, grammar, spelling, punctuation, and overall effectiveness

Conduct Learning Needs Analysis

• Conduct needs analyses and needs assessments to identify individual, team, and organizational learning and development needs
• Gather and analyze information from business partners, SMEs, existing materials, learner feedback, performance data, and other sources to clarify the business need, audience, current-state performance, desired outcomes, and recommended learning approach
• Partner with stakeholders to define learning objectives that support performance goals and identify observable changes in knowledge, skills, and behaviors
• Collaborate with Business Partners and SMEs
• Consult with business partners, facilitators, and subject matter experts to gather information, validate content, and align learning solutions with business priorities and learner needs
• Facilitate discovery, design, and content-review meetings required for learning development
• Work with SMEs to develop e-learning, face-to-face, virtual instructor-led, and blended learning experiences using adult learning principles
• Coordinate with internal stakeholders and SMEs regarding content reviews, approvals, scheduling, pilot activities, and rollout of new or updated learning initiatives
• Provide practical guidance to partners and SMEs on instructional design principles, learning objectives, assessment approaches, and learner engagement techniques

Evaluate Learning Effectiveness

• Incorporate evaluation methods into learning solutions and use Kirkpatrick’s four-level evaluation model, as appropriate, to assess learner reaction, learning, behavior/application, and results
• Collect and review learner feedback, assessment results, completion data, and stakeholder input to identify opportunities for improvement
• Recommend and implement updates to learning content, design approaches, or performance-support materials based on evaluation findings and changing business needs
• Communication and Information
• Develop internal communications and supporting materials for learning programs to help employees and leaders understand available development opportunities, program expectations, and participation requirements
• Communicate project status, risks, dependencies, timelines, and decisions to appropriate stakeholders in a timely and professional manner
• Participate in team planning, continuous-improvement efforts, and shared quality-review practices

Minimum Requirements

Education & Experience

Required

Bachelor’s degree in Instructional Design, Instructional Technology, Adult Learning, Education, Psychology, Health Education, Organizational Development, Communications, or a related field, and five (5) years of experience in instructional design, learning design, curriculum development, training development, or a closely related field.

Preferred

Relevant professional certifications in instructional design, adult learning, e-learning development, accessibility, training facilitation, project management, or related disciplines is preferred.

Knowledge, Skills, & Abilities

• Experience working with a learning management system and using Microsoft Office Suite to develop training materials, project documentation, and communications.
• Experience with Articulate Storyline, Adobe Captivate, Adobe Creative Suite, or comparable e-learning authoring and multimedia-development tools.
• Experience collaborating with subject matter experts and business partners to gather, organize, validate, and translate complex information into clear learner-centered content.
• Knowledge of instructional design principles, adult learning theory, curriculum development practices, and learning evaluation methods
• Knowledge of organizational development systems, theories, and practices, including accepted methods of measurement and assessment
• Knowledge of and experience with e-learning authoring tools
• Experience applying ADDIE, SAM, or a similar instructional design methodology
• Ability to design learning objectives, instructional strategies, assessment methods, and evaluation plans aligned to performance objectives
• Ability to develop storyboards, screen layouts, learning interactions, facilitator guides, participant materials, job aids, and other learning resources
• Knowledge of Kirkpatrick’s four-level evaluation model and ability to apply evaluation methods appropriate to the learning solution
• Knowledge of adult learning principles and ability to apply them across e-learning, face-to-face, virtual, and blended learning solutions
• Ability to conduct learning needs analyses and translate findings into practical learning recommendations
• Ability to manage multiple assigned projects, organize work, meet deadlines, and communicate project status
• Excellent written, verbal, and interpersonal communication skills
• Excellent editing skills, including grammar, spelling, punctuation, clarity, consistency, and readability
• Ability to formulate and present ideas effectively in written and verbal formats
• Ability to adapt information and communications for a broad range of audiences and situations
• Ability to establish and maintain effective working relationships with supervisors, staff, SMEs, facilitators, vendors, and business partners
• Ability to display sensitivity and professionalism in interactions with diverse staff and community members
• Skills in problem-solving, collaboration, conflict resolution, and team building

Canva

Knowledge of accessibility standards and inclusive learning-design practices

Salary Range

$69,592- $88,729/ Annual

• Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity
• An excellent fringe benefit package accompanies the salary, which includes:
• Medical, Dental, Vision, Life, Long Term Disability
• Generous retirement savings plan
• Flexible work schedules including hybrid/remote options
• Paid time off including vacation, sick leave, holiday, management leave
• Dress flexibility