Program Management Support Office Lead

The Program Management Support Office Lead provides leadership, management, and supervision for a team of approximately five employees supporting Division-level project planning, execution, and reporting. This role serves as a key advisor to the Division Manager, ensuring that current project status, future planning, new business opportunities, proposal decisions, and financial outlooks are communicated clearly, accurately, and proactively. The position is responsible for managing Division processes associated with monthly, quarterly, and annual updates to Adaptive Planning—ARA’s project financial tracking and forecasting tool.

The ideal candidate possesses strong leadership capabilities, excellent communication skills, and advanced proficiency in Microsoft Office 365 tools to enable data-driven decision-making and streamlined program oversight.

Key Responsibilities

Leadership & Supervision

• Lead, manage, and supervise a team of approximately five Program Management Support Office staff.
• Provide mentorship, performance feedback, and professional development guidance.
• Coordinate workload distribution and ensure high-quality, timely deliverables.
• Program and Project Management Support
• Provide the Division Manager with timely, accurate updates on project status, resource requirements, key risks, and planning information.
• Support evaluation of new business opportunities, including proposal decision inputs, bid/no-bid recommendations, and resource availability projections.
• Assess and communicate the status of ongoing and planned projects and upcoming division needs.

Adaptive Planning Management

• Oversee and execute monthly, quarterly, and annual updates in Adaptive Planning.
• Ensure data related to project financials, projections, staffing, and actuals is accurate and aligns with Division and Corporate requirements.
• Serve as a Division-level subject matter expert and point of contact for Adaptive Planning processes and troubleshooting.

Microsoft Office 365 Expertise

• Utilize Microsoft Excel (including Power Query) to manage, analyze, and transform data for project reporting.
• Use Power BI to create dashboards and visualizations that support informed decision-making.
• Leverage Teams, SharePoint, and OneDrive to enhance collaboration and maintain document integrity.
• Implement best practices for digital organization, workflow management, and data governance across the Division.
• Support to Division Operations
• Creation of Program Manager tools and newly trainings that will become a standard for DTS PM’s. (including but not limited to EVMS, Project and IMS, Power BI, Adaptive and other financial tracking tools)
• Responsible for completing division wide trainings for DTS Program Management quarterly
• Providing expertise in Program Reviews and generating new templates for quality reviews and monthly leadership updates
• Assist Directorates with program analyst review and rigor to prevent future overages for the division
• Proposal assistance and support: tools, preparation, and review

Required Qualifications

• Demonstrated experience leading or supervising a team in a program, project, or operations support environment.
• Strong analytical and problem-solving skills with the ability to interpret financial or project management data.
• Moderate to expert proficiency in Microsoft Office 365 tools, including Excel Power Query, Power BI, Teams, SharePoint, and OneDrive.
• Experience with project planning, scheduling, or financial tracking tools (Adaptive Planning experience strongly preferred).
• Excellent written and verbal communication skills, with the ability to present information clearly to leadership.
• Ability to manage multiple tasks, prioritize effectively, and work independently with minimal oversight.

Preferred Qualifications

• Prior experience in a research, engineering, or government contracting environment.
• Familiarity with ARA business processes, project lifecycles, or portfolio management.
• Experience in proposal development or opportunity pipeline management.

Core Competencies

• Strategic thinking.
• Stakeholder communication.
• Process ownership.
• Data accuracy & integrity management.
• Team leadership.