Senior Specialist, SRE

Presidio, Where Teamwork and Innovation Shape the Future

At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.

The Role

Presidio are seeking a Senior Site Reliability and DevOps Engineer for a permanent role in Dublin. You will help enterprise clients improve the reliability, scalability and operational performance of their services through automation, observability, infrastructure as code and modern engineering practices across Azure and hybrid environments.

Working with an Azure Expert MSP, you will collaborate with cloud, platform and application teams while developing deeper expertise in automation, observability, continuous delivery and service reliability.

Responsibilities

• Lead technical customer discovery and translate business and service requirements into practical DevOps, platform and reliability solutions.
• Own and assure solution designs across CI/CD, infrastructure as code, cloud platforms, observability, security and operational support, balancing customer priorities, cost and supportability.
• Lead technical workstreams, mentor engineers and establish engineering standards that develop team capability and sustainable service ownership.
• Act as a senior escalation point for complex platform, deployment, automation and reliability issues, identifying root causes and removing recurring sources of incidents.
• Transition projects into managed services with clear documentation, monitoring, support models, security controls and service acceptance so solutions are supportable from the outset.
• Collaborate with architecture, projects, managed services, security, service management and commercial teams to align delivery and ongoing operations.
• Standardise reusable pipelines, templates and infrastructure modules, simplifying delivery and reducing manual work and deployment friction through automation and governance.
• Facilitate customer workshops and design reviews, explaining technical choices and trade-offs clearly and surfacing assumptions, risks and dependencies early.
• Use service data, observability and incident trends to prioritise improvements to reliability, scalability and operational performance.
• Support estimates, proposals and technical responses as required, communicating achievable solutions and building customer confidence.
• Focus on outcomes: supportable solutions entering service, fewer recurring incidents, reusable engineering standards, effective collaboration and continued capability development.

Experience

Strong enterprise DevOps, platform or cloud-native engineering experience is essential, together with technical leadership and clear communication. The capabilities below describe the core requirements; items explicitly marked as an advantage are desirable rather than mandatory.

Enterprise DevOps, platform or cloud-native engineering, delivering and supporting reliable services in Azure and hybrid environments.

Source control, branching strategies, release automation and controlled promotion between environments.

CI/CD engineering using Azure DevOps, GitHub or equivalent delivery platforms.

Infrastructure as code and configuration automation using Terraform, Bicep, ARM, Ansible or equivalent tools.

Azure governance, identity, networking, security and operational management.

Docker and Kubernetes concepts and containerised workloads; practical AKS experience is an advantage.

Logs, metrics, traces, alerting and service health using Azure Monitor, Application Insights, Log Analytics, Grafana, Prometheus or equivalent observability tools.

DevSecOps practices, secrets management, policy enforcement and vulnerability management.

Designing for resilience, backup, disaster recovery, capacity and operational supportability.

Leading technical workstreams, assuring designs and influencing stakeholders across delivery and operations.

Clear written and verbal communication, including documentation, customer workshops and explanation of technical risks and trade-offs.

Infrastructure knowledge sufficient to understand dependencies and service impacts, with the role focused on engineering, automation and reliability rather than desktop or product-specific infrastructure administration.

Platform engineering and internal developer platform experience are an advantage.

Azure landing zones and self-service provisioning are an advantage.

SRE practices, including service level indicators, service level objectives and error budgets, are an advantage.

Blameless incident learning and continuous reliability improvement practices are an advantage.

Azure Policy, Defender for Cloud and Microsoft Sentinel are an advantage.

Scripting and automation using PowerShell, Python or Bash are an advantage.

IT service management practices covering incident, change, problem, release and service transition are an advantage.

Managed services, consultancy or multi-customer delivery experience is an advantage.

Relevant Azure, DevOps, Kubernetes, automation or site reliability certifications are an advantage.

Experience coaching engineers and promoting reusable, secure and supportable engineering practices is an advantage.

Management of M365 (supporting Teams, Exchange, One Drive etc.)

Management of Azure security components MFA/conditional access policy

Supporting and setting up Mobile Devices (MDM)

Experience with working with Intune configuration policies

Good understanding of backup and restoration methods

Windows Server 2016/2019/2022/2025 administration and maintenance

Virtualisation (VMWare or Hyper-V)

Experience with hybrid-Exchange environments

Experience with Defender for Endpoint configuration for both workstations and servers

Experience with Dell VxRail, PowerStores, PowerProtect Backup & PowerProtect Cyber Recovery, Commvault Metalic

Your future at Presidio

Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next-together.

About Presidio

Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit https://presidio.com

Applications will be accepted on a rolling basis.

Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our career's email address, Presidio employees or any other means. Presidio is not responsible for any feeds related to unsolicited resumes/CVs.

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