Professional Development Specialist

Why Join Wagner?

At Wagner, our people are the driving force behind everything we do. We’re committed to helping our employees grow through meaningful work, career development, and opportunities to learn and advance. Join a team that values collaboration, innovation, and the people who make our success possible. We offer excellent benefits and supply you with the tools you need to maximize your potential.

Benefits include

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans - 401K eligible employees can receive a company contribution up to 7%

Tuition Reimbursement

Employee Assistance Program (EAP)

• CEFCU - Employees have access to services including payroll deductions, savings, accounts, loans, VISA card and more
• Additional Benefits include Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans
• The Professional Development Specialist performs training needs assessments, designs training programs, and facilitates classroom and web instruction for all company personnel. Working as one professional team delivering quality solutions to every customer.
• Pay Rate: $66,697.52 - $91,768.39 Annually
• Pay rate is dependent upon education & experience.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Proposes annual budget for training programs

Recognizes, understands, and utilizes adult-learning theory

Coordinates selection and scheduling of training participants with department managers and employees, particularly for new hires

Markets WTI live classes/virtual webs internally by sharing relevant class offering information to all employees

Conducts training assessments and identifies skills and knowledge gaps

Reviews outside training programs and evaluates them for company use

Assesses the effectiveness of training through feedback from participants and their supervisors

Designs/ purchases and facilitates courses in all staff-development topics, to include but not limited to Enhancing the Customer Experience, Breaking Common Ground, Dealing with Difficult Customers, Conflict Resolution, Business Ethics, Communicate with Confidence, Managing Change, Insights, The Right Side of the Line, Email Strategies, and other vendor classes.

Conducts company-wide training rollouts as needed to include traveling to all branches

Organizes and coordinates various training events

Other duties as assigned by manager

Required Education & Experience

• High School Diploma or GED
• Bachelor’s Degree in Human Resources, Organizational Development, Business, or a training related field or an equivalent combination of education and experience
• 5+ years’ experience in a training and development position
• 3+ years administrative/clerical experience
• 3+ years customer service experience
• 3+ years training program management experience
• 3+ years classroom management experience

Competencies

Data Entry

Telephone Skills

Safety Knowledge

Reading/Writing Skills

Reasoning Skills

Organizational Skills

Communication Skills

Math Skills

Product Knowledge

Curriculum Design and Facilitation Skills

Intermediate knowledge of Microsoft Word, Excel, and PowerPoint

Physical Demands

Standing

Talking

Sitting

Use of Hands

Hearing

Sedentary work that primarily involves sitting/standing but may require occasionally lifting and/or moving up to 25 pounds

Work Environment

Noise: Quiet

Indoors

Travel Requirements

Up to 50%

Other Duties

Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.