Fraud Specialist

The Fraud Specialist plays a critical role in monitoring suspicious activity/exception alerts to identify fraudulent transactions to mitigate loss. The role communicates with bank employees, customers, merchants, and relevant third parties, and provide support for customer request and disputes. The Fraud Specialist works closely with the Bank Secrecy Act (BSA) Department providing case documentation and case referrals for timely filing of regulatory requirements of Suspicious Activity Reports (SARs).

Manages investigations of cross-department fraud situations that involve deposit relationships and report's finding and recommendations to management through written reports

Works with management to ensure mitigation efforts are taken on significant fraud issues

Recognizes opportunities for addressing fraud issues, risks and exposures

Creates and retains case management records for investigations, suspicious activity and events

Develops incident, fraud loss and trend analysis reports

Maintains an understanding of online and call center authentication tools and strategies

Maintains an in-depth understanding of forms of electronic payments such as ACH, Wire, Debit Card and RDC

May require work on physical bank premises

Qualifications

Associate's Degree or equivalent education/work experience

3+ years bank operational experience

Skills

• Working knowledge of Microsoft Excel, MS Word, basic keyboarding and calculator skills, must be able to do simple math and carry out written instructions
• Work occasionally requires more than 40 hours per week to perform the essential functions of the position
• Lifting in an office setting may be required up to 30lbs
• ANBTX strongly encourages candidates that are fluent in English and Spanish to apply. Jobs that specifically require candidates to be bilingual will be posted as a requirement.