Associate Director IT Governance (m/f/d)

About Redcare Pharmacy

As Europe’s No.1 e-pharmacy Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values join us and start your #Redcareer today.

About the Role

The Associate Director IT Governance leads the Governance function, ensuring transparent, data-driven steering of the IT portfolio, financials, and performance across all domains and functions. The role owns the Governance operating model across Portfolio Management, Performance & Insights, and Financials & Analytics, providing consistent standards and structures for effective IT investment and delivery decisions. Leading a team of 10, the role ensures reliable performance insights, effective governance cycles, and continuous improvement of governance maturity.

Success is reflected in transparent and evidence-based decision-making, consistent governance adoption, and reliable portfolio, financial, and operational performance insights.

About Your Tasks

• Design, own, and continuously improve the Governance operating model across Portfolio Management, Performance & Insights, and Financials & Analytics, so that IT investment and delivery decisions are transparent and consistent.
• Define and maintain governance standards for portfolio steering, performance management, and financial/vendor management, so that domains and functions operate against one consistent framework.
• Establish enterprise-wide KPIs and reporting standards, so that leadership has reliable insight into portfolio, financial, and operational performance.
• Own and chair core governance forums covering demand management, OpEx/CapEx reviews, and architecture alignment, so that investment decisions are transparent and evidence-based.
• Drive standardization and automation of governance reporting, so that data quality and efficiency continuously improve.
• Monitor governance maturity and adoption across domains and functions, so that improvement opportunities are identified and acted on.
• Represent Governance in CIO Management Business Reviews, so that leadership has a consolidated view of portfolio, performance, and financial health.

About Stakeholders

• CIO and senior IT leadership: provide consolidated portfolio, performance, and financial insights to support transparent and evidence-based decision-making.
• C-level and board-level stakeholders: align on relevant governance, investment, performance, and financial topics.
• IT domains and functions: establish consistent governance standards, KPIs, reporting, and governance cycles across the organization.
• Architecture stakeholders: coordinate architecture alignment within the wider Governance operating model.
• Governance team: lead and align Portfolio Management, Performance & Insights, and Financials & Analytics.

About You

• Master's degree in Business Administration, IT Management, or related field.
• Minimum 8 years of relevant experience in IT governance, portfolio management, or financial management, including leadership experience.
• Proven track record of running structured governance cycles in a matrixed organization.
• Technical Skills and Competencies
• Strong understanding of IT governance, operating models, and organizational design, with experience applying established frameworks (e.g., COBIT, ITIL) where appropriate.
• Experience designing and implementing strategic planning, portfolio management, and performance management capabilities, using approaches such as OKRs, OGSM, or comparable methodologies.
• Understanding of agile operating models and portfolio governance, with experience in environments applying frameworks such as SAFe or similar.
• Proven ability to design automation-first governance capabilities, embedding governance into processes, workflows, and digital products rather than relying on manual controls.

About Your Benefits

• In order to provide you with the best possible support for your individual needs - whether it‘s living a healthy life, having enough time for your family, or developing your skills - we offer a wide range of different, site-specific benefits:
• Sports: Stay healthy. Profit from a membership (M) package at Urban Sports Club, so that you can take advantage of a huge variety of sport offers.
• Mental Health: Get quick and professional help from psychologists of nilo if you feel overwhelmed in private or professional life. Anonymous and free of charge.
• Work from Home: If your job does not require you to be present in the office, we can arrange the place you work from individually - even for up to 20 days a year anywhere in the EU.
• Mobility: We provide our employees with a fully costed Deutschland Ticket which can be used at any time. Click here to learn more.
• Redcare events: We promote teambuilding through creative team events, and celebrate our successes together at regularly scheduled parties.