Project Coordinator - HELF

• Be part of an exciting and growing ancillary revenue function focused on enhancing resident experience
• Work directly with the National Manager - Ancillary Revenue to help shape new service offerings
• Hybrid role with variety across project coordination, stakeholder engagement and implementation
• Join one of Australia's largest aged care providers and make a tangible impact on service innovation
• Join Regis – Where Care Meets Career
• With 84 locations and 12,000 employees nationwide, Regis offers real career pathways while supporting older Australians to live with dignity and independence.

Why You'll Love Working with Us

• Enjoy hybrid working arrangements that support balance and flexibility
• Competitive salary package
• Career development through training and study support
• 12 weeks paid parental leave
• Recognition programs celebrating your contribution
• Flare Benefits - discounts across 500+ brands, plus savings on groceries, gyms, travel and more

About the Role

As Project Coordinator - HELF, you will support the delivery and continuous improvement of Regis' Higher Everyday Living Fee (HELF) services. Working closely with the National Manager - Ancillary Revenue, you will coordinate projects, research, documentation and implementation activities that translate agreed strategy and operating models into practical day-to-day workflows. You will also support consistent, resident-centred and compliant delivery across the network by coordinating stakeholders, tracking actions and milestones, preparing implementation materials and gathering feedback to inform ongoing improvement.

What You'll Bring

• Experience in project coordination, service improvement, operations support, customer experience or a comparable role
• Experience coordinating actions, documentation, stakeholders and delivery milestones across a project or workstream
• Ability to gather and summarise information and convert agreed strategy or operating models into practical processes and implementation materials
• Strong organisation, attention to detail and follow-through
• Sound research, analysis and problem-solving skills
• Ability to convert information into clear documentation, practical processes and user-friendly materials
• Strong stakeholder coordination, communication and project administration skills
• Willingness to travel to residential care homes as required
• Experience in aged care, health, hospitality, retirement living or another regulated consumer services environment (preferred)
• Exposure to compliance, risk or governance requirements in a regulated environment (preferred)

Why Our People Love Regis

• We care - for our residents and for you. Expect a culture of belonging, wellbeing and recognition. Our award-winning Circle of Care initiative ensures your safety, wellbeing and support every day - physically, emotionally and professionally.
• At Regis, real impact starts with you. Apply now and help shape the future of aged care.
• #JoinRegis