Customer Operations Intern

Fall Part Time Internship (20 hours)

Hybrid

We are seeking a motivated and detail-oriented intern to assist our Inside Sales and Customer Service teams. This role will provide hands-on experience in sales operations, data analytics, and customer support processes. The intern will play a key role in managing the sales funnel, maintaining reporting tools, and supporting various operational tasks that drive business efficiency.

Key Responsibilities

Sales Funnel Management

Assist in tracking and updating leads, opportunities, and pipeline stages.

Support data integrity and timely updates in CRM systems.

Power BI Reporting

Utilize dashboards for sales and customer service performance.

Analyze data trends and prepare summary reports for leadership.

Consignment Reconciliation

Support inventory tracking and reconciliation of consignment stock.

Collaborate with finance and operations teams to ensure accuracy.

Sample Management

Coordinate sample requests and help maintain sample inventory records.

Ensure timely delivery and proper documentation of samples.

PCN (Product Change Notification) Tracking

• Monitor and update PCN logs.
• Communicate changes to relevant stakeholders and ensure compliance with processes.
• Currently pursuing a bachelors degree in Business, Marketing, Supply Chain, or related field.
• Strong analytical and organizational skills.
• Proficiency in Microsoft Excel; familiarity with Power BI is a plus.
• Excellent communication and teamwork abilities.
• Detail-oriented with the ability to manage multiple tasks effectively.

What We Offer

Hands-on experience in sales operations and customer service processes.

Exposure to data analytics and reporting tools.

Opportunity to work in a collaborative and dynamic environment.

Renesas is an embedded semiconductor solution provider driven by its Purpose, To Make Our Lives Easier. With a global team of over 21,000 engineers and problem solvers in more than 30 countries, we offer the opportunity to work on world‑leading technology for Automotive, Industrial, Infrastructure, and IoT, shaping a safer, healthier, greener, and smarter future.

At Renesas, TAGIE is our culture, grounded in being Transparent, Agile, Global, Innovative, and Entrepreneurial. It shapes how we work, grow and deliver on our purpose together. This collaborative spirit and mindset drive our semiconductor technology to transform industries and impact millions of lives.

We believe in rewarding our employees with a competitive benefits package alongside their salary. More information will be provided during the hiring process.

Are you ready to join our team and shape the future with us?

Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement.

Renesas Electronics deals with dual-use technology that is subject to U.S. export controls regulations. Under these regulations it may be necessary for Renesas to obtain U.S. government export license prior to release of technology to certain persons. The decision whether or not to file or pursue an export license application is at the sole discretion of Renesas.