Senior Director, Integrated Solutions - Commercial Leader

Location: Waltham, MA

The Senior Director, Integrated Solutions - Commercial Leader is responsible for leading a team of regional Business Development Managers and accelerating global growth through enterprise-level integrated bioprocessing solutions. Reporting to the VP of Integrated Solutions, this individual will develop and execute global go-to-market strategies, cultivate strategic partnerships, and drive adoption of Repligen's integrated workflow solutions with key biopharmaceutical customers.

This role serves as a strategic commercial leader, partnering closely with regional Sales, Marketing, Technical, Product Management, and Operations teams to create customer-centric solutions that deliver measurable business value. The successful candidate will coach and develop a high-performing team, influence executive-level stakeholders, champion a culture of accountability and collaboration, and support the closure of complex, multi-product opportunities across Repligen's portfolio of equipment, automation, PAT, consumables, and services.

This role is expected to model our Leadership Behaviors—Integrity & Compliance, Customer Focus, Collaboration, Courage, Team Empowerment, and Accountability & Results—in all aspects of work.

Responsibilities

• Develop and execute a global Integrated Solutions growth strategy aligned with corporate objectives and regional commercial priorities, balancing long-term vision with disciplined execution and measurable business outcomes.
• Lead, coach, and develop a team of regional Business Development Managers to maximize performance, engagement, professional growth, and overall commercial effectiveness.
• Build organizational capability through talent development, succession planning, performance management, and ongoing coaching.
• Partner with Sales, Marketing, Product Management, Operations, and Executive Leadership to identify and capitalize on market opportunities, align priorities, and accelerate growth.
• Drive adoption of integrated bioprocess workflow solutions that expand customer value, strengthen strategic relationships, and increase long-term recurring revenue.
• Establish and monitor key performance indicators, pipeline health metrics, forecasting accuracy, and commercial performance across the Integrated Solutions organization.
• Meet or exceed annual bookings, revenue, and profitability objectives through effective leadership, strategic resource allocation, and strong commercial execution.
• Build and maintain trusted relationships with executive stakeholders at leading biopharmaceutical organizations, serving as a strategic advisor and partner to customers.
• Lead executive-level customer engagements, negotiations, and strategic account planning initiatives that create sustainable value for customers and Repligen.
• Develop and execute partnership strategies with customers, engineering firms, system integrators, and other strategic ecosystem partners to expand market reach and accelerate business growth.
• Guide the identification, qualification, and advancement of complex solution-selling opportunities, ensuring alignment with customer objectives and Repligen's strategic priorities.
• Support the development of customized integrated workflow solutions that address customer business, operational, and technical challenges while delivering measurable outcomes.
• Partner with Proposal Management, Project Management, Field Applications Scientists, and Service teams to ensure successful deal execution, project delivery, customer adoption, and long-term customer success.
• Expand opportunity scope through strategic positioning of Repligen's integrated solutions portfolio and a consultative approach to solving customer challenges.
• Serve as an executive escalation point for critical customer issues and support timely resolution to protect customer satisfaction, retention, and long-term partnership value.
• Foster a culture that emphasizes accountability, collaboration, innovation, continuous improvement, and a strong commitment to customer success.
• Maintain a strong industry network to identify emerging opportunities, technology trends, competitive dynamics, and potential strategic partnerships.
• Act as an industry thought leader and ambassador for Repligen at conferences, customer meetings, and industry events, strengthening the company's market presence and credibility.
• Provide market intelligence and customer insights to Product Management and R&D to support innovation, portfolio development, and future growth initiatives.
• Monitor evolving customer needs, market trends, and competitive activity to inform commercial strategy and help shape long-term business priorities.

Additional Locations: Remote - North Carolina, Remote - California, Remote - New York, Remote - Washington, Remote - New Jersey, Remote - Pennsylvania, Remote - Massachusetts, Remote - Oregon, Remote - Maryland