Business Office Manager (BOM)

The Resorts at Pooler is seeking a detail-oriented, experienced Business Office Manager (BOM) to oversee financial operations, collections, and administrative functions within our skilled nursing facility. This is a great opportunity for someone passionate about healthcare and operations to lead with purpose and make a meaningful impact in a resident-centered environment. Key Responsibilities Oversee all aspects of resident private pay billing, collections, and accounts receivable management Maintain resident financial files in compliance with regulatory and company standards Manage resident trust funds, petty cash, and monthly financial reporting Perform month-end close activities and prepare required reports Communicate effectively with residents and families regarding billing and payment processes Qualifications High school diploma or equivalent required; Bachelor’s degree in Accounting or Business preferred Healthcare or long-term care experience required Knowledge of Medicare, Medicaid, and private pay billing processes Proficient in Microsoft Office Suite and EMR/financial systems Strong communication, organization, and problem-solving skills Ability to manage multiple priorities, meet deadlines, and maintain confidentiality #IND123