Telemarketing

Retail Information Systems (RIS) provides cost-effective, highly configurable and scalable Point of Sale and Inventory Control software solutions. RIS Systems has been providing solutions for retailers for 22 years and currently supports over 800 customers comprising over 3,000 stores. RIS’ flagship product, Retail Pro, is one of the leading point of sale and inventory control systems on the market today for small to mid-sized retailers, scaling up to large chain stores.

RIS provides a complete end-to-end solution for retail businesses, with product offerings including mobile POS, integrated e-commerce, multi-channel marketing solutions, in-store analytics for traffic counting and conversions, loss prevention, web based reporting and tools for vendor catalog and purchase order integration. In addition, RIS provides experienced in-house customization services.

Prospect via phone for new customers (business or individuals) on a daily basis from various lead sources; be willing to contact potential customers multiple times before ruling out a sale

Deliver prepared sales scripts to persuade potential customers to purchase our product

Respond to questions thoroughly and proactively

Identify and overcome objections

Take the customer through the sales process

Obtain customer information

Obtain possible customer leads

Maintain customer/potential customer databases

Follow up on all contacts at the guest’s convenience, which may, at times, be after hours or on weekends

Associate's degree in sales, marketing or other related field

1-2 years of experience in outbound sales environment

Be a PHONE WARRIOR - willingness and ability to spend 80%-90% of the workday on the phone

Must be a MASTER of organizational skills and detail; must meticulously track details of all calls and follow-ups

Must excel with time management and prioritization; ability to juggle return calls quickly and efficiently in order to not miss a potential sale

Must possess excellent communication, presentation, planning, relationship building and sales/marketing skills – all steps of the sales process from cold call to close

Must be sales- and marketing-minded with ability intrigue potential customers to return calls and follow-up

Must exhibit patience and understanding with all individuals

Must have superior verbal communication skills – a pleasant telephone voice and ability to use proper grammar/language skills and enunciation; must be able to establish rapport with customers and potential guests of all levels

Experience with Microsoft – Word, Excel, Outlook

Experience with a CRM system (Microsoft CRM, Salesforce, etc…)

Ability to multi-task, i.e. manage multiple priorities with similar deadlines

Ability to work with a sense of urgency and efficiency

Ability to work in fast-paced, quickly-changing environment

Must be willing to accept changes of direction in work and priorities with a positive attitude

All your information will be kept confidential according to EEO guidelines.

Please submit a cover letter and compensation requirements.

This position is onsite only, non-telecommute. We do offer medical benefits and time off.