Location: Selangor
(a) Operational Support and Maintenance: Responsible for the operational support, maintenance, and administration of Virtualization Platform – VMWare and others across RHB Group's entities (Bank, Islamic, Insurance, Investment Bank and Regional Country) to ensure system reliability, security, and performance.
(b)System Administration and Monitoring: Perform system administration tasks, including installation, configuration, patch management, and monitoring using system management and monitoring tools to maintain optimal system health and uptime as per SLA/OLA (99.96%) requirements.
(c)Incident Resolution and Problem Management: Lead incident resolution, root cause analysis, and problem management to minimize service disruptions and maintain system availability in line with SLA/OLA standards.
(d) Collaboration and Support: Collaborate with the Technical Lead/Superior and cross-functional teams to support the design, implementation, and optimization of VMWare Virtualization Platform infrastructure, ensuring alignment with technical standards and best practices.
(e) Continuous Improvement and Compliance: Proactively identify opportunities for automation, cost optimization, and operational efficiency while ensuring compliance with internal audit requirements, security policies, and regulatory standards.
Job description provided by RHB.
View the original posting