Associate, Edtech and operations

• Location: India - Jharkhand
• World Change Starts with Educated Children®
• IMPORTANT: All applicants must be legally eligible to work in the country where the position is located. Room to Read is not able to provide sponsorship.

Position Overview

The Associate will supports technology adoption, EdTech pilots, and on-ground program delivery for the Prevail Fund Jharkhand Foundational Literacy Program (SFLP) in Jharkhand. The role also feeds into the wider Jharkhand State Project Management Unit (SPMU) technology agenda. The role sits close to field cadres and program teams. It will be a cross functional role involving you moving between a training hall, a school, and a spreadsheet in the same week.

This role turns technology into action on the ground: configuring the LMS, running pilots, listening to users, and closing the gap between what a tool promises and what a CRP or teacher actually experiences in the field. This position requires frequent travel and will report to District Lead.

About the Edtech Function in Prevail-Jharkhand: Room to Read uses a blended training framework (Online + Offline) to train and certify field cadres (Program Field Coordinator, Program Associate, Program Officer, District Lead) across multiple districts. The program also testing new EdTech and AI tools to support teacher training, coaching, and classroom practice.

Responsibilities

LMS Management

• Manage day-to-day use of the Jharkhand LMS instance for field cadre training and certification.
• Set up courses, quiz banks, and completion tracking for each training module.
• Coordinate with the Room to Read India LMS administrator for platform changes and upgrades.
• Troubleshoot access and login issues for learners and facilitators.

EdTech Pilots and AI App Testing

• Coordinate the testing of AI applications and EdTech tools proposed for the Jharkhand program.
• Plan and run field pilots from setup through review: install the tool, train the users, observe use, and record results.
• Flag technical issues and usability problems to the EdTech Lead and the tool developer.

User Research and Feedback

• Plan and conduct user interviews with teachers, CRPs, Master Trainers, and other field cadres.
• Collect feedback on the Moodle platform, training content, and EdTech pilots.
• Turn raw feedback into clear, short insights the Edtech team can act on.

Use Case Landscaping

• Map where technology is already used, and where it could help, across the Prevail Jharkhand project: training, coaching, monitoring, and libraries.
• Keep a shared, up-to-date use-case map for the project team.
• Flag priority use cases for the EdTech Lead to take forward.
• Creation of mockups and prototypes using AI and other design tools
• .
• Field and Program Support
• Give on-ground support to program staff and government cadres in multiple districts.
• Join field visits with the District Lead, CRPs, and Master Trainers as needed.
• Support the rollout of training sessions, TLM (Teaching and Learning Material) distribution, and monitoring tools at the school and cluster level.

Technology Facilitation

• Act as the first point of contact for field staff questions about LMS, apps, and other digital tools.
• Run short orientation sessions on new tools for field cadres.
• Write simple, step-by-step guides for tools and workflows.

Reporting and Documentation

• Keep clear records of pilot activities, interview notes, and platform issues.
• Contribute EdTech updates to monthly and quarterly program reports.
• Keep the project's knowledge base current on EdTech status and open issues.
• Graduate degree in education, social sciences, computer applications, or a related field.
• 2-4 years of relevant experience in EdTech, LMS administration, or field program support.
• Comfort with frequent field travel as needed across multiple districts.
• Basic troubleshooting skills with mobile apps and digital tools.
• Experience with qualitative research methods, such as user interviews and feedback collection.
• Strong oral and written communication skills in English and Hindi.

Preferred

• Working knowledge of Moodle or another LMS platform.
• Prior experience in the education or development sector.
• Exposure to AI tools used in education or training delivery.
• Experience working with government education cadres (CRPs, BRPs, Master Trainers) or community-level stakeholders.

Compensation

Room to Read offers a competitive salary with excellent benefits. Benefits include thirteenth month bonus, health insurance and a retirement plan. The non-monetary compensation includes a unique opportunity to be part of an innovative, meaningful, and rapidly growing organization that is changing transforming the lives of millions of children in developing countries on literacy and gender equality in education.

Room to Read is a child-safe organization

Read is a child-safe organization; all personnel must adhere to Room to Read’s Child Protection Policy, Child Protection Code of Conduct and Prevention of Sexual Exploitation and Abuse (PSEA) Policy.

Room to Read is an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds.

Child Protection Principles

• Room to Read is committed to the education and welfare of children and protecting them from abuse and exploitation
• Room to Read has zero tolerance for child abuse and exploitation.
• All children have the right to be free from abuse and exploitation, including neglect, maltreatment, and physical, mental or sexual violence, injury or abuse.
• All children should be treated with respect and dignity.
• The well-being of the child is Room to Read’s first priority when dealing with all identified or suspected cases of child abuse.
• Room to Read shall integrate child protection into all its organizational strategies, structures and work practices.
• Protection from Sexual Exploitation and Abuse (PSEA) Principles
• Room to Read Representatives must create and maintain an environment that prevents sexual exploitation and sexual abuse.
• Room to Read has zero tolerance for adult sexual exploitation and abuse.
• Sexual exploitation and abuse are serious violations of fundamental human rights and will not be accepted or tolerated.
• All adults should be treated with respect and dignity.
• Room to Read implements a survivor-centered approach, putting the survivor’s rights and dignity at the forefront.
• Survivors referred to available professional assistance (e.g. mental health counselling), upon consent.

About Room to Read

Founded in 2000 on the belief that World Change Starts with Educated Children®, Room to Read envisions a world free from illiteracy and gender inequality, where all children have room to read, learn and grow – creating lasting change. Through our Literacy Portfolio, we train and coach teachers of the early grades in literacy instruction; create and publish quality books and curricular materials in local languages; and establish children’s libraries filled with diverse children’s books that can be enjoyed at school and home.

Our Gender Equality Portfolio supports adolescents, particularly girls, in developing life skills that promote gender equality, helping them to pursue lifelong learning and make informed decisions.

We support young people of all genders to overcome gender biases and build the knowledge and skills to create a gender-equal world. Room to Read collaborates with local communities, partner organizations, publishers, and governments to test and implement innovative models that can be integrated into the education system to deliver positive outcomes for children at scale. To date, Room to Read has benefited more than 50 million children in 28 countries.

Learn more at www.roomtoread.org.