Business Analyst, Senior - C2H

Location: Milwaukee

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Responsibilities

Understand business problems and opportunities in the context of therequirements and recommend solutions that enable the organization to achieveits goals.

Under general direction of Business Analyst Lead or other stakeholder to lead and directanalysis activities for high-priority pro jects requiring high degrees offunctional integration

The role includes supporting the product, processes, and users.

Work with business leaders, system users, and IT to improve the use of technologies as a business enabler by defining detailed requirements for enhancements to the system, business process improvements, delivery of insights, and opportunities for improved operation

StrategicBusiness Analysis Planning & Execution

• Lead the team through analysis of the requirements creating finite written details of business requirements and design to the point the development lead indicates the story is ready for development to begin
• Participatein product road mapping
• Providestrategic recommendations for current and upcoming product work
• Assistproduct owners and managers with backlog management
• Influence the prioritization of the product backlog according to business value

AgileBusiness Analysis Planning & Execution

• Leadrequirements elicitation sessions
• Documentuser stories and acceptance criteria
• Developsupporting documentation when applicable including state flow diagrams, data
• mapping, etc.
• Workindependently and with Product Designers to develop user interface design
• Participate in sprint planning processes and execute on the sprint plan presented by the development team
• Accepts/rejects (sign-off) on the software sprint reviews
• Plan, document, and execute user acceptance testing (UAT) scenarios against the system, functionality, and processes during product releases and patches
• Participate in go/no-go of the release plan
• Represent the voice of the customer, providing input on product recommendations on behalf of the business
• Workwith technical and QA teams to size and validate user stories

Centerof Excellence Support & Process Improvement

• EnsureBA Center of Excellence Standards are being followed
• Promoteagile adoption and understanding
• Offerteam insights and process improvement ideas to center of excellence leaders
• Other Duties as Assigned

Product Support

• Execute and complete assigned project tasks to provide quality plans, reports, and other assigned deliverables in a timely way during active projects
• Provide quality assurance backup support
• Facilitate, develop, schedule, and assist with meetings, presentations, and other communications specific to the deliverable and audience
• Support issue resolution by evaluating impacts of defects on the business, working with IT to develop plans for resolution
• Provide process and product support individually and through collaboration with business and IT resources
• Suggest ways to track product use and impact on end users
• Contribute to the build and delivery of quality and efficiencies into processes and project deliverables
• Manages small projects or assigned project work streams in larger projects
• Support the development of training and process materials
• Collaborate with project team members to solve implementation issues and business problems
• Contribute to the build and delivery of change management plans

Required Qualifications

• Bachelor’s degree in related field or equivalent experience
• Proficient in MS Office products such as Word, Excel, PowerPoint and Visio.
• Ability to analyze and document backend system information such as data mapping and
• microservice components
• Knowledgeof defect tracking processes and tools
• Ability to work in a highly collaborative environment and consult effectively with
• employees at all levels
• Strong knowledge of basic and advanced business analysis techniques and strategies
• Strongknowledge of product design and user experience design concepts
• Strong knowledge of the Agile Framework with a focus in Scrum, Scaled Agile, and
• Kanban methodologies
• Strongorganizational and multi-tasking ability
• Goodcommunication skills both written and spoken
• Abilityto prioritize across many projects and deadlines
• Strongattention to detail, motivation, and initiative
• Minimumof 5 years of business analysis experience working in a development environment
• Knowledgeof product management concepts and how enterprise software products are
• positioned and developed
• Experienceworking with 3rd party and vendor relationships
• Experiencewith both structured and object-oriented analysis techniques
• Provenexperience in operational business process improvement
• Knowledgeof Six Sigma methodologies and other tools supporting fact-based decisions
• Experienceleading a team of resources for the coordinated delivery of large or complex
• projects.

Preferred Qualifications

CertifiedBusiness Analysis Professional (CBAP)

Financialservices or accounting industry experience.

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $88,400 - $150,700

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.