Runbook Technology/Software

Founding Designer

San Francisco, CA In person Full-time

We're building the AI workforce for the physical economy — AI agents that replace the manual coordination layer running on emails, spreadsheets, TMS, ERP, and phone calls at companies that move, make, and deliver physical things. Our agents handle complex multi-day workflows, learn from feedback, and reach 90%+ autonomous execution in production. Our founder Obaid Khan co-founded Motive — scaled it to $350M+ in revenue and a $5B+ valuation.

We're going after the next big problem in the same market. Early team but we have multiple customers including Fortune 500. We move fast and hold a high bar. Join us and build the core agent platform that automates complex operational workflows across the physical economy. You'll work across the stack — from AI agent orchestration to the product surfaces customers interact with daily. What You'll Do - Define and own our design language/strategy end-to-end: product, marketing, customer communications, internal tools. - Shape the product itself, not just its surface.

You'll sit with customers, understand what they actually do all day, and compress it into agent behavior alongside engineering. - Define how we onboard customers, how we communicate with them, and how the product earns their trust over months of use. - Set the quality bar. Early decisions compound — great companies are built on great taste. - Exceptional visual craft and obsession over the fine details. What We're Looking For - Consumer product design experience.

You've shipped products people love using. - A track record of driving large, ambiguous projects to done — not completing tickets inside someone else's design. - Strong product instincts. You can tell when something is 95% there and still wrong, and you push until it's right. - Hunger to operate beyond design — into product, customer, strategy. You want massive ownership on an early team and are energized by the ambiguity that comes with it.

How We Work - Designers will ship to production here. We'll set you up with the coding tools (Cursor, Claude Code, whatever works) to make that real. - You'll help define the toolset you need to do the job. - Small team, high trust, low process. Direct access to founders and customers. In-person in SF.

Job description provided by Runbook.
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