Ryan Consulting

Configuration Manager, Enterprise Technology Operations

Manila, Philippines Hybrid Full-time

Location: Manila

Why Ryan?

Flexible Work Environment

Award-Winning Culture

World-Class Benefits and Compensation

Accelerated Career Path

Community Outreach

Mentorship Opportunities

Wellness-Centric Benefits

The Configuration Manager, Enterprise Technology Operations is responsible for designing, implementing, and sustaining the enterprise Configuration Management operating model to ensure the CMDB is complete, accurate, and trusted across the organization. This role owns CMDB process, governance, data quality, and execution, while partnering with the Ivanti platform administration team, which retains responsibility for the underlying tool configuration and technical maintenance.

The initial emphasis of the role is on standing up the Configuration Management framework, defining standards and lifecycle controls, and establishing governance cadences. Once foundational processes and baselines are in place, the role shifts toward ongoing execution, data quality management, and continual improvement to support Incident, Problem, and Change Management.

Duties and responsibilities, as they align to Ryan’s Key Results

Job description provided by Ryan.
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