Associate, Social Media

Location: SG_9001_India

WHO WE ARE

Exemplar Luxury Group, formerly Saks Global, is the luxury collective uniting coveted brands with unrivaled customer experiences across Neiman Marcus, Saks Fifth Avenue and Bergdorf Goodman. Driven by a relentless devotion to our customers and powered by our talented colleagues, we offer expertly curated product assortments, unparalleled service and personalized experiences across our integrated retail model. Through strong partnerships with the world's most desired luxury brands and deep customer relationships enhanced by data-rich insights, Exemplar Luxury Group is committed to setting the standard of excellence for luxury retail.

Who are we

Exemplar Luxury Group, formerly Saks Global, is the luxury collective that comprises iconic luxury retailers, Neiman Marcus, Saks Fifth Avenue, and Bergdorf Goodman. Driven by a relentless devotion to our customers and powered by our talented colleagues, we offer curated product assortments, unparalleled service, and personalized experiences across our integrated retail model. Through strong partnerships with the world's most esteemed names in luxury and deep customer relationships enhanced by the industry's most comprehensive insights, Exemplar Luxury Group is uniting coveted brands with unrivaled customer experiences.

Role Summary

As a Social Trainee, you will support the Social Media team on day-to-day functions such as cadencing, updating Facebook catalogs, and maintaining content calendars. In this fast-paced role, you will work cross-functionally with teams across the organization (such as Pod Initiatives, Creative, Integrated Marketing, Sample Management, and Affiliates), coordinate with external partners/agencies, handle monthly and quarterly reporting, research social trends, and assist with vendor invoicing and influencer partnership workflows.

Responsibilities

• Support the Social Media team on day-to-day functions such as cadencing, cataloging, and maintaining content calendars, including conversion of vendor SKUs to Saks SVS throughout comp decks.
• Create Comp Decks for weekly social planning, translate/upload/QA social feature SKUs, submit Wrike requests, manage IG Stories (Bitly links, SKU boosting, reviewing for errors on Box), and route posts to vendors for approval.
• Work cross-functionally across the organization with Pod Initiatives, Creative, Integrated Marketing, Sample Management, and Affiliates teams.
• Support monthly and campaign-specific reporting needs, including COOP metrics (monthly), ROMI (quarterly), Saks Live (quarterly), Partnerships (ad hoc), and general Social metrics (quarterly/as needed).
• Own the process of pulling, labeling, and organizing monthly content for ABG/Barneys and delivering it to their team to post.
• Relay Influencer Affiliate Program UGC recommendations to the organic social team for approval and collaborate on content usage.
• Manage Link in Bio/Dash management by updating SKUs after posting across Instagram and TikTok.
• Research and curate social trends, cultural events, competitive initiatives, and update the Social Swipes Deck with new insights.
• Support the team with scope-of-work creation for influencer and designer partnerships.
• Coordinate day-to-day communication with external partners and agencies, ensuring team documents are up to date and properly maintained.
• Handle vendor invoicing, ensuring proper documentation, submission, and payment success.

Key Qualifications

• Bachelor’s degree, preferably in marketing or fashion merchandising.
• 1–2 years of digital marketing & social media experience.
• Proficient knowledge of social media platforms including Instagram, Facebook, TikTok, X, Pinterest, and YouTube.
• Proficiency in Google Workspace / Office Suite (Google Docs, Sheets, Slides).
• Knowledge of luxury products and luxury markets; copywriting experience is a plus.
• Possess a mix of creative and strategic abilities with strong organizational, project management, and attention-to-detail skills.
• Strong interpersonal, verbal, and written communication skills with the ability to thrive in a fast-paced environment.

Your Life and Career at Exemplar Luxury Group

• Opportunity to work in a dynamic, fast-paced environment at a company experiencing growth and transformation.
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate.
• Comprehensive benefits package for all eligible full-time employees.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [email protected].