Senior Product Manager, AgentExchange Trust and Security

Location: California - San Francisco

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

AgentExchange is the platform where partners build, publish, monetize, and manage trusted applications, AI agents, APIs, and services for Salesforce customers.

As Senior Product Manager for AgentExchange Trust & Security, you will own the product experiences that keep the marketplace safe, high quality, and fast to publish on. You will own the partner security review experience, along with the listing quality, compliance, and ongoing trust capabilities that keep AgentExchange healthy as it scales.

You will help partners get to market faster without lowering the bar on trust, scalability, and operational excellence.

What You'll Actually Be Doing

• Own the roadmap for the partner security review experience, from submission through findings, resubmission, and ongoing re-review.
• Reduce the time and effort it takes a partner to pass security review through guided submission, clearer status and feedback, and automation of manual steps.
• Partner with Security Engineering and Security Operations to bring scanning, review tooling, and AI-assisted capabilities into partner-facing products, including for new asset types such as AI agents and MCP servers.
• Make onboarding, approval, security review, and publishing feel like one consistent experience, without friction or repeated data entry.
• Define and improve the quality and trust standards for listings, including compliance requirements and the signals customers rely on when choosing a solution.
• Build the capabilities that keep the catalog current and trustworthy over time, such as re-review, compliance enforcement, and retirement of outdated listings.
• Partner with the Partner Console and marketplace experience teams so trust and quality capabilities show up consistently for partners and customers.
• Define the metrics that show how healthy the marketplace is, instrument them up front, and use results to decide where to invest and what to scale, change, or stop.
• Write clear briefs, PRDs, and user stories, and drive them from discovery through launch, using experiments and prototypes to validate ideas before heavy engineering investment.
• Align Engineering, UX, Security, Operations, Partner Success, Legal, and Finance around a shared vision and plan, represent partner needs in prioritization, and communicate progress and tradeoffs to stakeholders at all levels.
• You're Our Person If...
• 7+ years of product management experience, including ownership of a complex, cross-functional product surface, ideally in enterprise SaaS, developer platforms, marketplaces, or partner ecosystems.
• Track record of building a product roadmap, aligning stakeholders around it, and shipping from discovery through launch and iteration.
• Working knowledge of security, compliance, or governance concepts, and experience partnering with security or risk teams.
• Strong analytical skills, with experience defining metrics and using data to drive decisions.
• Experience building products for developers, partners, or enterprise administrators.
• Hands-on proficiency using generative AI tools (e.g., Claude, ChatGPT, Gemini) in your product workflow, including research, synthesis, prototyping, and drafting briefs and PRDs.
• Even Better If...
• Experience with security review, trust and safety, or listing quality and compliance programs, ideally for an app store, marketplace, or partner ecosystem.
• Experience automating review, approval, or other operational workflows through product investment.
• Familiarity with AI agents, MCP, or agentic platforms, and the security considerations they raise.
• Familiarity with APIs, platform extensibility, or developer-facing tooling.
• Comfort in an environment where foundations are still being built and priorities evolve.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Additional Locations: Washington - Seattle