Mobile Solution B2B Sales - Manager

Location: Mercu 2, Kuala Lumpur, Malaysia

Position Summary

• Maximize sales revenue of each region(account) by setting sales strategies through market trend analysis.
• Set sales strategies that focus on customer satisfaction by studying the needs of customers in a region.

Role and Responsibilities

• Develop new B2B opportunities and grow revenue within assigned enterprise and key accounts.
• Build strong relationships with decision-makers across procurement, IT, finance, and business operations.
• Understand customers’ business needs, mobile environments, budgets, and purchasing processes.
• Recommend end-to-end mobile solutions, including smartphones, tablets, enterprise mobility management, security, accessories, and lifecycle services.
• Prepare proposals, quotations, presentations, and tender submissions in collaboration with technical and commercial teams.
• Lead commercial negotiations and close agreements within approved pricing and margin guidelines.
• Coordinate with vendors, telecommunications partners, distributors, and internal teams to deliver customer solutions.
• Oversee the commercial handover, deployment coordination, and service follow-up to ensure commitments are met.
• Develop account plans covering customer retention, renewals, cross-selling, and upselling opportunities.
• Manage customer escalations and coordinate timely resolution with the relevant teams.
• Maintain accurate CRM records, sales pipelines, forecasts, and account updates.
• Achieve agreed revenue, gross profit, new customer acquisition, and retention targets.