Director, IT Vendor Management

Location: Charlotte, NC, United States

Director, IT – Vendor Management

Remote / Hybrid – Charlotte, NC

Come build your career.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job

• As a Director, IT Vendor Management, you’ll be part of our IT Vendor Management team as a hybrid employee based in Charlotte, NC. You’ll get to:
• Lead the day-to-day operation and ongoing maturity of the IT Vendor Management Office.
• Drive consistency, rigor, and transparency across the vendor management lifecycle, including intake, onboarding, governance, performance management, renewal support, and offboarding.
• Support vendor segmentation and governance models based on strategic importance, cost, quality, speed, risk and business criticality.
• Collaborate with Global Sourcing, Legal, Security, Compliance, Risk, and Finance to ensure vendor decisions are commercially sound, contractually robust, secure, and compliant.
• Oversee vendor governance processes across the IT portfolio to ensure appropriate oversight based on vendor criticality, spend, risk, and business impact.
• Implement and maintain vendor scorecards, KPIs, SLAs, and review cadences to monitor performance, service quality, risk, and value delivery.
• Identify opportunities for cost optimization, improved commercial terms, service improvements, and operational efficiencies across the vendor portfolio.
• Partner with IT and Business stakeholders to understand service needs, operational priorities, and vendor-related challenges.
• Help ensure vendors operate in accordance with company policies, contractual obligations, cybersecurity requirements and applicable compliance standards.
• Maintain governance controls, escalation paths, and documentation practices for vendor-related issues and risks, escalating material vendor risks, performance concerns, and compliance gaps to leadership as appropriate.
• Partner with Finance and Global Sourcing to support budgeting, forecasting, vendor planning, renewals, and spend visibility across the IT vendor portfolio.

The Person

• You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:
• Bachelor’s degree in Information Technology, Business Administration, Supply Chain, Finance, or a related field required.
• 8+ years of progressive experience in IT vendor management, strategic sourcing, procurement, supplier management, or related technology leadership roles.
• Strong understanding of IT vendor categories, including software, infrastructure, cloud, managed services, and professional services.
• Experience with vendor scorecards, service reviews, KPI/SLA management, issue resolution, and continuous improvement.
• Strong analytical, organizational, and problem-solving skills, with the ability to translate data into actionable recommendations.
• Strong communication and influencing skills, with the ability to work effectively across functions and levels.

The Details

• You’ll receive a competitive salary and a great benefits plan, including:
• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
• Discounts on Stanley Black & Decker tools and other partner programs.

And More

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.

Learn: Have access to a wealth of learning resources, including our digital learning portal.

Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.

Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

#LI-DF1

#LI-Hybrid

The Salary range for this position is $134,300.00 - $231,700.00

This is the lowest to highest annual full-time salary range we would pay for this role at the time of this posting. The salary offered within the range may vary depending on multiple factors including job level, geographic location, job-related knowledge, skills, qualifications, experience and in compliance with local wage requirements. Please note that salary is only one component of total rewards at Stanley Black & Decker.

The salary range listed in this job posting reflects the range for the primary location specified. The salary range may vary for other locations.

The successful candidate may be eligible for annual merit increases.

Medical, dental, life, vision, disability,401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.

Discounts on Stanley Black & Decker tool sand other partner programs.

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Benefits & Perks

You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

Learning & Development

Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture

We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company

You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at [email protected]. Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

Know Your Rights: Workplace discrimination is illegal (eeoc.gov)

This employer participates in the Work Opportunity Tax Credit (WOTC) program. Applicants may be asked to voluntarily provide information to determine eligibility. Any information provided will be kept confidentially other than as required to make the necessary WOTC disclosures and in accordance with applicable laws.