Lead Product Designer

About Scapia

At Scapia, we're building products that make travel and spending more rewarding, seamless, and delightful. We’re a fast-moving team that cares deeply about customer experience, product quality, and building things that people genuinely love to use.

We’re looking for a Lead Product Designer who can help shape the next phase of our product journey and raise the bar for design across the organisation.

About the Role

• As a Lead Product Designer, you will own the design vision and experience for some of Scapia’s most important product areas.
• You’ll work closely with Product, Engineering, Data, and Business teams to solve complex customer problems, shape product strategy, and take ideas from 0→1 through launch and scale.
• This is a player-coach role — you’ll lead and mentor a team of designers while staying hands-on with the most important product problems.

What You'll Do

• Own the design strategy and vision for key product areas.
• Partner with Product and Engineering to identify problems, shape solutions, and influence product direction.
• Take products from concept to launch, balancing customer needs, business goals, and technical constraints.
• Create simple, intuitive, and delightful experiences for complex customer problems.
• Maintain a high bar for product thinking, interaction design, visual design, and craft.
• Use customer insights, data, research, and experimentation to inform design decisions.
• Lead, mentor, and develop a team of product designers.
• Build a culture of strong craft, feedback, collaboration, and continuous learning.
• Partner with leadership on design hiring, team structure, and capability building.
• Stay hands-on and contribute directly to high-impact product initiatives.

What We're Looking For

• 8–12+ years of product design experience.
• Proven experience managing and mentoring a team of product designers.
• Strong track record of building and shipping consumer-facing products.
• Strong product thinking and the ability to influence strategy beyond design execution.
• Excellent understanding of UX, interaction, visual design, and product craft.
• Strong communication, storytelling, and stakeholder management skills.
• Comfortable operating in a fast-paced, ambiguous environment with high ownership.
• A strong portfolio showcasing product thinking, craft, leadership, and shipped work.