Service Procurement Sourcing Coordinator

Position Summary

The Service Procurement & Sourcing Coordinator is responsible for supporting the procurement, sourcing, and supplier management activities required to maintain service operations. This role ensures the timely availability of spare parts, repair components, consumables, and service-related materials while balancing inventory levels, cost objectives, and customer service requirements. The coordinator works closely with Service Operations, Supply Chain, Engineering, Inventory Control, and external suppliers to support business objectives and customer commitments.

Key Responsibilities

Procurement & Purchasing

• Create and manage purchase orders for service parts, repair materials, and operational supplies.
• Monitor open purchase orders and expedite deliveries to support customer commitments and service requirements.
• Coordinate with suppliers regarding pricing, lead times, order status, and delivery schedules.
• Resolve supplier issues involving shortages, backorders, quality concerns, and late deliveries.
• Maintain purchasing records and ensure ERP system accuracy.

Strategic Sourcing

• Identify and qualify suppliers for service-related products and materials.
• Support supplier negotiations related to cost, lead time, and service performance.
• Assist in supplier performance reviews and continuous improvement initiatives.
• Analyze sourcing opportunities to reduce costs and improve material availability.
• Support dual-sourcing and risk mitigation strategies.

Inventory & Service Parts Management

• Monitor inventory levels and recommend replenishment actions.
• Collaborate with Service and Operations teams to forecast demand for spare parts and consumables.
• Help manage obsolete, excess, and slow-moving inventory.
• Support cycle counts, inventory audits, and inventory accuracy initiatives.
• Review service usage trends to improve stocking strategies.

Cross-Functional Collaboration

• Partner with Service Operations to prioritize urgent customer requirements.
• Work with Engineering to source new and alternate components.
• Coordinate with Logistics regarding domestic and international shipments.
• Support new product introductions and service parts setup activities.
• Assist with Bill of Material (BOM) reviews and service parts conversions.

Reporting & Process Improvement

• Track procurement and supplier performance metrics.
• Develop reports on inventory, supplier delivery performance, and sourcing activities.
• Support process improvement initiatives to improve efficiency and reduce costs.
• Maintain procurement procedures and work instructions.

Education

Associate's or Bachelor's degree in Supply Chain Management, Business Administration, Operations Management, or related field preferred.

Equivalent combination of education and experience may be considered.

Experience

• 1-5 years of experience in procurement, purchasing, sourcing, supply chain, inventory management, or service operations.
• Experience in a manufacturing, industrial equipment, service, or technical support environment preferred.
• Experience working with ERP systems such as Microsoft Dynamics, SAP, Oracle, or similar systems.

Skills & Competencies

• Strong purchasing and supplier management skills.
• Knowledge of procurement and inventory control processes.
• Excellent organization and follow-up abilities.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel and Microsoft Office applications.
• Ability to manage multiple priorities in a fast-paced environment.
• Effective verbal and written communication skills.
• Customer-focused mindset with strong attention to detail.

Key Performance Indicators (KPIs)

Supplier on-time delivery performance

Purchase order cycle time

Inventory availability/service fill rate

Inventory accuracy

Cost savings and sourcing improvements

Past due purchase orders

Service order support and response time

Supplier quality performance

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 68,000 - USD 102,000 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.