Science Interactive Group Education/EdTech

Systems Administrator

Burlington, NC In person Full-time

OBJECTIVE / PURPOSE

The Systems Administrator will be the primary support for remote, on-site production and office users. The Systems Administrator will also support maintaining the stability and integrity of Carolina's server and storage infrastructure. This includes power needs, security, installation, inventory, backup/restore, and disaster recovery of all these devices. This is a specialized role that requires various technical skills and frequent travel between locations.

MAJOR RESPONSIBILITIES AND FUNCTIONS

  • Support IT infrastructure and users across multiple locations, traveling between facilities as needed.
  • Support all PC/laptop hardware and software.
  • Support physical and virtual servers.
  • Ensure servers and storage devices have adequate power protection.
  • Maintain an inventory of PC, laptop, and server hardware and software.
  • Provide secondary support for network administration.
  • Support Carolina's help desk by managing an assigned caseload and providing technical support.
  • Manage Active Directory as it relates to hardware, users, groups, and policies.
  • Support Carolina's email systems.
  • Stay current on emerging technologies and recommend training opportunities to maintain technical skills.
  • Perform administrative duties as required.
  • Perform project-related duties as assigned.
  • Perform other duties as assigned by management.

POSITION REQUIREMENTS

  • Education: College degree in an Information Technology related field required (4-year preferred).
  • Experience: 2+ years experience supporting a company computer infrastructure required.
  • Specialized Training/Skills: Skilled and formally trained with Microsoft operating systems, desktop/email, and server required. Additional preferred skills in Office 365, Citrix, and VMware preferred.
  • Working hours are Monday-Friday 8am - 5pm

Job description provided by Science Interactive Group.
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