Analyst - Capital Markets, Corporate Actions & Dividend and Coupon Income Processing

• ID de la solicitud: 275972
• Gracias por tu interés en ScotiaGBS, el mejor campus de Bogotá.
• Únete a un equipo ganador con un propósito claro, comprometido con el logro de resultados en un entorno inclusivo y de alto desempeño.

Purpose

We are building an Asset Servicing operations team in Colombia to support our Capital Markets operations team. As a Analyst, you will be a key individual contributor responsible for accurate and timely income processing (dividends, coupons and other cash entitlements), daily controls, and exception management. You will work closely with partners across locations and functions, using strong communication, ownership, and a risk-and-controls mindset.

This role is ideal for someone with solid operations fundamentals and strong learning agility—someone who wants to grow their capital markets knowledge through hands on exposure, coaching, and

structured training.

Role overview

• Perform daily income event processing (dividends, coupons and related cash entitlements) ensuring accuracy, timeliness, and adherence to controls.
• Investigate breaks and exceptions, resolve issues proactively, and escalate risks early with clear documentation.
• Collaborate effectively across teams and time zones, mobilizing others through influence (not authority) to meet service levels and deadlines.
• Demonstrate learning agility and continuous improvement—building capital markets knowledge over time

Accountabilities

• Process and validate daily income events end-to-end: capture, verification, exception handling, and payment readiness.
• Execute daily controls and reconciliations; investigate discrepancies and ensure proper resolution and audit trail.
• Manage a queue of exceptions and inquiries, providing timely and clear updates to internal stakeholders.
• Identify recurring issues, support root-cause analysis, and propose improvements to reduce errors and manual work.
• Maintain accurate documentation (procedures, checklists, evidence) and follow established risk and compliance standards.
• Support team capacity by coordinating priorities, sharing knowledge, and assisting peers during peak volumes (no direct reports).
• Participate in projects, process changes, or system enhancements as needed; adopt new ways of working quickly.

Reporting Relationships

Primary Manager: Senior Manager – GWO capital markets

Direct Reports: N/A

Dimensions

• Knowledge in financial services operations (middle/back office), reconciliation, settlement support, custody operations, fund administration, or similar processing roles.
• Strong attention to detail and operational discipline; ability to follow procedures and execute controls consistently.
• Analytical problem-solving: ability to investigate breaks/exceptions and reach sound conclusions with evidence.
• Excellent communication and stakeholder management (clear written updates, structured escalation).
• English B2+/C1 (spoken and written) — able to work daily with international stakeholders.
• Learning agility and grow

Education / Experience / Other Information

• Bachelor’s degree (or equivalent experience) in Business, Finance, Economics, Engineering, or related field.
• Experience in operations, processing, reconciliations, or similar roles.
• Proficiency in Excel; comfort working with data, operational reports, and deadlines
• Plus (not required): VBA/SQL/Power BI; knowledge/experience with depositories and various capital market applications; corporate actions; automation/continuous improvement initiatives.

Nice to have

• Exposure to income processing, corporate actions, custody/asset servicing, or securities operations.
• Experience working with high volume processing queues, SLA-driven operations, or daily cut offs.
• Advanced Excel (pivots, lookups) and/or basic automation mindset (Power Query, macros, SQL as a plus).
• Experience documenting processes and supporting continuous improvement initiatives.
• Experience in operations, processing, reconciliations, or similar roles.
• Proficiency in Excel; comfort working with data, operational reports, and deadlines
• Plus (not required): VBA/SQL/Power BI; knowledge/experience with depositories and various capital market applications; corporate actions; automation/continuous

improvement initiatives.

Working Conditions

• Office-based role in Colombia with standard business hours most days; occasional extended hours may be required during market-driven peaks or critical deadlines.
• Work volumes can fluctuate with market activity; ability to prioritize and remain accurate under pressure is important.
• The environment changes with market and business needs; adaptability and learning agility are key.

Ubicación(s): Colombia : Bogota : Bogota

ScotiaGBS forma parte del grupo de empresas de Scotiabank ubicado en Bogotá, Colombia, y fue creado para apoyar diversos procesos del Banco y el desarrollo y ejecución de su estrategia global de servicios en 15 países de las Américas. Está compuesto por 7 unidades de servicio. Ofrecemos un ambiente de trabajo inclusivo y positivo, además de ventajas competitivas.

En ScotiaGBS, valoramos las habilidades y experiencias únicas que cada persona aporta al Banco y nos hemos comprometido a crear y mantener un entorno inclusivo y accesible para todos. Los candidatos deben postularse directamente en línea si desean ser tomados en cuenta para este puesto. Agradecemos a todos los candidatos por su interés en esta oportunidad profesional en ScotiaGBS; sin embargo, solo contactaremos a quienes hayan sido seleccionados para una entrevista.