Trade Finance Operations Manager, Global Transaction Banking - Toronto

Requisition ID: 276357

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Global Transaction Banking

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.

As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk.

At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

The Trade Finance Operations Manager plays a pivotal role in leading and overseeing end-to-end trade finance operations, ensuring the accurate and efficient execution of trade finance transactions across the full transaction lifecycle. The role requires strong expertise in trade finance products, sound managerial capability, and a strategic mindset to support seamless delivery, strong stakeholder engagement, and compliance with governing regulations, internal policies, and procedures.

What You'll Do

Lead, manage, and mentor trade finance analysts and assistant managers, providing guidance, coaching, anddevelopmental support.

Oversee the end-to-end processing of trade finance instruments including letters of credit, documentary collections, standby letters of credit, and guarantees.

Review, validate, authorize, and release trade finance transactions and related documents within delegated authority limits, exercising reasonable diligence to ensure compliance with applicable policies, procedures, and regulatory requirements.

Build and maintain strong relationships with clients and internal stakeholders, understand trade finance requirements andproviding timely, effective support and solutions.

Serve as a primary escalation point for complex inquiries, transaction issues, and client concerns, facilitating timely resolution and escalation where appropriate.

Oversee and support the timely and accurate execution of transactions in accordance with established service level

standards.

Collaborate with internal stakeholders across the trade finance value chain to facilitate seamless transaction flow and Partner with risk management and control functions to support implementation of risk mitigation measures and promote adherenceto trade finance regulations, AML requirements, and internal control standards.

Develop and maintain expert knowledge of trade finance products, services, systems, and applicable international rules and regulations.

Maintain a strong client-focused culture while ensuring documentary and operational requirements are met and risks to the Bank and clients are appropriately managed.

Track, analyze, and report on key performance indicators and operational metrics to support management oversight and business decision-making.

Identify and drive opportunities to improve operational efficiency, accuracy, automation, innovation, and process effectiveness across the end-to-end trade finance lifecycle.

Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.

Promote effective and efficient operations while supporting the adequacy, adherence to, and effectiveness of day-to day business controls related to operational risk, regulatory compliance risk, AML/ATF risk, and conduct risk.

Coordinate and support responses to customer and correspondent bank inquiries, issues, and complaints,recommending appropriate solutions and escalating matters as required

What You'll Bring

• Sound knowledge of trade finance products.
• Strong customer service focus.
• Good working knowledge of ICC rules, ISP98, URDG 758, URC 525, UCP 600, SWIFT, the Bills of Exchange Act, and other applicable trade finance rules and regulations.
• Knowledge of the Bank’s trade-related products, services, systems, and processes.
• Proficiency in Microsoft Office applications including Excel, Word, and PowerPoint.
• Strong interpersonal and communication skills.
• Strategic thinking and the ability to drive process optimization, innovation, and change management.

Working Conditions

Work in a standard office-based environment; non-standard hours might occur from time to time

Interested?

If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.