IT Digital Product Manager – Invoice To Cash

The Digital Product Manager – Invoice To Cash is accountable for the strategy, vision, roadmap, and end-to-end delivery of Billing Management, Cash Management, and Rebate Management capabilities across Sherwin-Williams’. This role ensures alignment to enterprise business objectives, program governance, and Enterprise Technology Group (ETG) delivery standards. The Product Manager partners closely with Product Owners, Process, Deployment, DT Engineering, Testing, and Data Governance teams to drive scalable, high-quality solutions that support operational, financial, and compliance requirements.

Understand Sherwin Williams competition, customer analysis, market research and competitive analysis skills to complete these tasks to support the objectives of the Enterprise Technology Group

Drive the product strategy across core business and enterprise applications working closely with the business leadership and process managers

Develops the business case for new products, improvements to existing products, and business ventures in coordination with Value Management and business leadership

Own the digital product vision and roadmaps, program backlog and establish feature acceptance criteria while driving objectives in alignment to overall SW strategy

Recommends or contributes information in setting digital product pricing, understands product cost analysis, and producing an internal return rate

Acts as the “voice” of the customer articulating the user’s needs by prioritizing features and enhancements based on customer feedback, business impact, and technical feasibility

Collaborate with process and program teams to define the product roadmaps, community user groups, and other program initiatives

Coordinate aspects of development for multiple projects including specifications, scope, and requirements within key business processes that impact Finance (Order to Cash, Source to Pay, Planning/Manufacturing/Inventory, Acquire to Retire, and Record to Report)

Lead product owners and partner with technical personnel to ensure our products and services meet the needs of the community

Closely collaborate with the product owners to understand the development of business need user-stories, support inter-team dependencies, and help them identify/escalate issues at the earliest.

Lead product owners to build strong practices throughout the organization and Enterprise Technology Group

Develop solutions to product and customer issues by collaborating across regions, process areas, and functions

Support the Enterprise Technology Group Product function through effective performance management, career development, training, continuous process improvements

This position is not hybrid/remote and will be located at our Cleveland Headquarters office.

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.

Must be eighteen years or older

This position is also eligible for bonus based on performance and subject to the terms of the Company’s applicable plans.

Minimum Requirements

• Must be at least 18 years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Bachelor’s degree in a technical- or business-related field
• 8+ years of product management or equivalent project management experience
• 8+ years leading delivery of technology solutions including business-specific and enterprise applications in alignment with business objectives
• 3+ years of managing projects
• Experience in Accounts Receivable, Rebate Management, Cash Management
• Experience owning/driving roadmap strategy and definition.

Experience with end-to-end product delivery

Experience with feature delivery and tradeoffs of a product

Experience owning technology products

• Experience of managing internal and external stakeholders
• New Product Development / Stage Gate process experience
• 6+ years Oracle or other industry leading applications experience with various finance modules
• 3+ years managing IT technology projects and enterprise level implementations
• Understanding of supply chain management solutions and business processes
• Ability to manage and prioritize multiple initiatives
• Expertise in allocation of resources (people, tools, environment) to enable Product teams to deliver on strategic goals
• Financial acumen to manage and adhere to plans, budgets, and value creation

Preferred Qualifications

Supervisory experience or team responsibility

1+ years delivering product-based solutions

Experience in hybrid project delivery environments

• Experience in transformational projects or enterprise level initiatives
• Experience in enterprise level solutioning through data driven insights
• Experience working across functional teams and senior stakeholders
• Prior product management experience and leading teams effectively
• Understanding of technology product use cases for the Manufacturing or Consumer Products industry
• Experience leading teams working in a hybrid Waterfall/Agile delivery model
• Travel: 10%