Sr. Solutions Architect - Services Presales - Datacenter

Location: US - Remote

About Us

• Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
• Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

The Presales - Senior Solutions Architect – SDDC leads the development of Statements of Work (SOWs) to align with client needs and business objectives, driving revenue growth by optimizing service offerings. This role involves collaborating with SHI stakeholders and sales teams to create service solutions, contributing to practice development, and maintaining strong client relationships.

The ideal candidate will demonstrate deep expertise in service delivery, provide thought leadership, analyze business processes for improvement, and stay current with technology trends to ensure high-quality service delivery and innovation.

Role Description

• Lead the development of Statements of Work (SOWs), collaborating with internal teams to align solutions with client requirements and business objectives.
• Drive revenue growth for professional services by identifying new opportunities, expanding service offerings, and supporting strategic initiatives.
• Partner with SHI stakeholder teams to develop, enhance, and position service offerings.
• Collaborate with sales teams, customer success managers, and technical stakeholders to ensure successful solution delivery and client engagement.
• Contribute to practice development through innovation, service advancement, and the creation of standards and best practices.
• Build and maintain trusted relationships with clients and strategic partners to drive satisfaction and long-term success.
• Provide thought leadership and subject matter expertise in service delivery, infrastructure modernization, and cloud technologies.
• Evaluate business challenges and recommend technology solutions that improve operational efficiency and business outcomes.
• Lead technical assessments and guide the evaluation, selection, and implementation of hardware and software technologies.
• Stay current with emerging technologies, industry trends, and evolving architecture practices while recommending modernization opportunities and strategic technology investments.