GTM Program Analyst

Location: US - TN - Home Office

About Us

• Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
• Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

The GTM Program Analyst supports the planning, coordination, execution, and continuous improvement of go-to-market initiatives across Spend Optimization Services. This role helps move GTM initiatives from intake and assessment through readiness, launch, operationalization, and ongoing optimization.

The GTM Program Analyst maintains program structure, tracks milestones and dependencies, coordinates readiness activities, supports governance, and provides visibility into progress, risks, decisions, and outcomes.

This role is focused on execution and program support. It partners with the leaders responsible for GTM strategy, portfolio strategy, campaign execution, Sales, service delivery and enablement to translate priorities into coordinated action.

Role Description

• Support GTM initiatives across the end-to-end lifecycle, from intake and assessment through launch, operationalization, and optimization.
• Develop and maintain program plans, milestones, timelines, dependencies, action items, and delivery commitments.
• Coordinate cross-functional activities to keep deliverables aligned and on schedule.
• Track risks, issues, decisions, dependencies, and blockers, escalating items that require leadership attention.
• Support working sessions, governance meetings, launch-readiness reviews, and recurring operating cadences.
• Maintain action logs, decision logs, meeting documentation, and program records to drive accountability and follow-through.