Special Projects Business Office Manager

Signature HealthCARE is a family-based healthcare company offering integrated services across multiple states. Our continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and Care.ai-enabled solutions.

We are committed to advancing person-directed care and quality outcomes. Many of our facilities continue to receive high performance ratings and accreditations. As an award-winning organization recognized over the years by national outlets such as U.S. News & World Report, we take pride in fostering compassionate care environments and being an employer of choice in the healthcare industry.

Overview

• Responsible for acting as interim facility Business Office Manager when vacancies occur, as well as providing the interim support with focus on AR and collections.
• This includes providing the business office staff with the knowledge and skills necessary to complete all tasks assigned.
• Evaluate efficiency, accuracy, and productivity of all office staff in collaboration with the REBOC and Controller and requirements set forth by Medicaid and Medicare.

How you Will make a difference

• Identify and participate in process improvement initiatives that improve the customer experience, enhance work flow, and/or improve the work environment.
• Assist the Regional Business Office Consultant (REBOC) with on-boarding and training of new Business Office staff.
• Act as a role model in the execution of business office policies, procedures, and daily functions.
• Evaluate accuracy of billing under Medicaid and Medicare guidelines set forth by state and federal government.
• Identify areas of concern and effectively communicate information with REBOC.
• Monitor and evaluate the effectiveness of the accounts receivable process and make recommendations for improvement when applicable.
• Assist in evaluating issues of poor performance and effectively communicate to the REBOC.
• What you Need to make a Difference
• Bachelor’s Degree in Accounting or related field or combination of education and experience.
• Minimum of three (3) years’ experience in accounts receivable; long term care preferred.
• Knowledge and experience with long term care accounts receivable practices.
• Working knowledge of long-term care regulations, as well as knowledge of Medicare, Medicaid (including other third party insurance companies) billing practices.
• Effective verbal and written English communication skills.
• Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
• Our exceptional Benefits Package and Signature Perks include the following and more!
• Live with Purpose at Signature HealthCARE
• Our exceptional benefits and Signature Perks are designed to support your health, wealth, and well-being, including:

Medical, Dental & Vision Coverage

First Stop Health Virtual Healthcare

401(k) & Roth 401(k)

Company-Paid & Voluntary Life Insurance

• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Paid Time Off (PTO) & Holiday Incentive Pay
• Tuition Reimbursement & Tuition Discounts with Select Universities
• Student Debt Assistance (eligible SNF RNs & LPNs)

Uniform Allowance

Partner Perks Discount Program

Perfect Attendance Program

Pay Advance & Next Day Pay

Employee Assistance Program (EAP)

• Support Beyond Benefits with VitalLink and the Signature Inspire Foundation
• At Signature HealthCARE, our team members are empowered—not just encouraged—to use their talents and abilities to solve problems.
• Each pillar has dedicated initiatives that strengthen our culture and create opportunities for growth.
• Signature HealthCARE is an Equal Opportunity/Affirmative Action Employer. We are committed to creating an inclusive workplace for all applicants and stakeholders.

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