SmartBug Media Media/Entertainment

HubSpot Solutions Consultant

Remote Full-time

About the role

  • The Solutions Consultant is a technically deep delivery role responsible for scoping integrations between HubSpot and
  • the third-party systems clients operate, including ERPs, ticketing platforms, e-commerce, field service, and industry-
  • specific software. This role establishes technical feasibility, integration approach, and effort before an engagement is
  • sold.
  • The core competency is integration scoping: assessing an unfamiliar platform, determining whether and how it can be
  • connected to HubSpot, identifying the failure points, and producing a defensible estimate within the timeframe of an
  • active sales cycle. Speed to a sound answer matters more than prior experience with any single platform.
  • The role operates primarily alongside Sales — leading technical discovery, mapping data flows, sizing effort, authoring
  • the technical content of the Statement of Work, and presenting the estimate to client technical stakeholders. It
  • partners closely with the Solutions Architecture team: CRM Strategists own multi-hub design, while this role owns the
  • connection between HubSpot

What you'll do

  • Integration scoping and solution design
  • Lead technical discovery with client stakeholders to establish what a project actually requires
  • Assess feasibility from an unfamiliar platform's own API documentation — what it exposes, what it doesn't, rate limits, webhooks versus polling, and whether an existing connector is any good
  • Choose the integration approach — native connector, iPaaS, custom build, or a phased combination — and explain the trade-off in cost, maintainability and risk
  • Identify failure modes before they happen: source of truth by record, conflict handling, sync failure detection and reconciliation, and the gap between the data quality a client describes and the data quality they have
  • Build the scoping artifacts: systems diagrams, data maps, integration approach, and a phased plan where the work warrants one
  • Estimation and scope integrity
  • Size the effort using our estimating model, with assumptions and dependencies documented alongside every numbe
  • Write or review the technical sections of the Statement of Work before it goes to the client
  • Present and defend the estimate in the room, including with a buyer's CTO or technical lead
  • Flag when a deal should be reshaped, phased, or declined — early, and with the reasoning
  • Identify genuine expansion the client needs, without growing the number to grow the deal
  • Technical validation and proof
  • Support proof-of-concept builds and integration demos that show viability against the client's own systems
  • Validate API access and behaviour in sandbox before build hours are committed
  • Review data relationships, automation triggers and sync rules across systems to confirm data integrity
  • Act as subject matter expert on integration frameworks, HubSpot APIs and middleware architecture
  • Sales partnership and enablement
  • Serve as the technical point of contact on new and expansion opportunities, from first discovery call through signature
  • Turn a verbal conversation into a written scope inside the agreed turnaround, so opportunities don't stall waiting on us
  • Educate the sales team on technical positioning, so deal confidence and scope accuracy improve between engagements rather than deal by deal
  • Maintain the reference material sales needs: what we integrate with, what we have built before, and what we will not take on
  • Delivery continuity and practice contribution
  • Hand off with documented requirements, assumptions and open questions — nothing relearned after signature
  • Stay engaged through kickoff as the person who holds the client's original context
  • Apply the design standards the Solutions Architects own, and route anything above the sign-off threshold through architect review before the SOW is issued
  • Pull a Platform Architect into discovery when a deal turns on how the Hubs themselves are designed, rather than on what sits outside them
  • Feed estimate variance and broken assumptions back into the model, and share integration patterns with the wider team

Required Qualifications

  • Integration scoping — the core of the role
  • Demonstrated ability to assess an unfamiliar platform's API and determine what can and cannot be connected, and at what cost
  • Demonstrated ability to choose between integration approaches and defend the choice on cost, maintainability and risk
  • Demonstrated ability to anticipate failure modes — identity, conflict handling, sync failure, data quality
  • Demonstrated ability to convert all of the above into hours a delivery team can build against
  • Technical experience
  • 4+ years of professional experience in technology, revenue operations, or professional services
  • 3+ years scoping or delivering system integrations and data migrations in a consulting or agency environment
  • Hands-on experience with REST APIs and webhooks, including authentication patterns, pagination and rate limiting
  • Experience with middleware and iPaaS platforms such as Workato, Celigo, Tray, Boomi or Zapier
  • SQL and data warehousing experience — able to reason about data structures outside the CR
  • Strong data modelling skills: object structures, field mapping, transformation logic, and the integrity risks in each
  • Experience planning data migrations, including deduplication, historical data and cutover approach
  • Working knowledge of HubSpot as one side of the integration: objects, associations, properties, and the limits of the platform
  • Client-facing and commercial
  • Experience leading technical discovery with client stakeholders, including engineers and technical leads
  • Experience producing systems diagrams, data maps and developer-ready technical documentation
  • Experience scoping and estimating work that other people then deliver against
  • Exceptional ability to translate technical constraint into business consequence for a non-technical buyer
  • Ability to manage multiple opportunities and priorities in a fast-paced environment

Preferred Qualifications

  • Direct experience with the systems that come up most in our work: NetSuite, Salesforce and Salesforce Marketing Cloud, Microsoft Dynamics or Great Plains, Zendesk, Keap, Creatio, Procore, Snowflake, and industry-specific or point-of-sale platforms
  • Integration experience in another CRM ecosystem such as Salesforce, Dynamics or NetSuite — the scoping judgement transfers
  • Proficiency in JavaScript or Node.js and Python, sufficient to prototype and to scope custom work accurately
  • Deeper HubSpot breadth across multiple Hubs — useful, though our Platform Architects own multi-hub design
  • Experience in regulated environments — healthcare, financial services, or similar — where compliance shapes the data model
  • Background in software development, with enough depth to scope tasks a developer can pick up without further clarification
  • Experience with GraphQL or SOAP in addition to REST
  • Familiarity with diagramming tools such as Lucidchart, Visio, or Miro
  • Relevant certifications — HubSpot Solutions Partner, Salesforce Architect, or equivalent — or a degree in a technical field

Job description provided by SmartBug Media.
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