About the role
- The Solutions Consultant is a technically deep delivery role responsible for scoping integrations between HubSpot and
- the third-party systems clients operate, including ERPs, ticketing platforms, e-commerce, field service, and industry-
- specific software. This role establishes technical feasibility, integration approach, and effort before an engagement is
- sold.
- The core competency is integration scoping: assessing an unfamiliar platform, determining whether and how it can be
- connected to HubSpot, identifying the failure points, and producing a defensible estimate within the timeframe of an
- active sales cycle. Speed to a sound answer matters more than prior experience with any single platform.
- The role operates primarily alongside Sales — leading technical discovery, mapping data flows, sizing effort, authoring
- the technical content of the Statement of Work, and presenting the estimate to client technical stakeholders. It
- partners closely with the Solutions Architecture team: CRM Strategists own multi-hub design, while this role owns the
- connection between HubSpot
What you'll do
- Integration scoping and solution design
- Lead technical discovery with client stakeholders to establish what a project actually requires
- Assess feasibility from an unfamiliar platform's own API documentation — what it exposes, what it doesn't, rate limits, webhooks versus polling, and whether an existing connector is any good
- Choose the integration approach — native connector, iPaaS, custom build, or a phased combination — and explain the trade-off in cost, maintainability and risk
- Identify failure modes before they happen: source of truth by record, conflict handling, sync failure detection and reconciliation, and the gap between the data quality a client describes and the data quality they have
- Build the scoping artifacts: systems diagrams, data maps, integration approach, and a phased plan where the work warrants one
- Estimation and scope integrity
- Size the effort using our estimating model, with assumptions and dependencies documented alongside every numbe
- Write or review the technical sections of the Statement of Work before it goes to the client
- Present and defend the estimate in the room, including with a buyer's CTO or technical lead
- Flag when a deal should be reshaped, phased, or declined — early, and with the reasoning
- Identify genuine expansion the client needs, without growing the number to grow the deal
- Technical validation and proof
- Support proof-of-concept builds and integration demos that show viability against the client's own systems
- Validate API access and behaviour in sandbox before build hours are committed
- Review data relationships, automation triggers and sync rules across systems to confirm data integrity
- Act as subject matter expert on integration frameworks, HubSpot APIs and middleware architecture
- Sales partnership and enablement
- Serve as the technical point of contact on new and expansion opportunities, from first discovery call through signature
- Turn a verbal conversation into a written scope inside the agreed turnaround, so opportunities don't stall waiting on us
- Educate the sales team on technical positioning, so deal confidence and scope accuracy improve between engagements rather than deal by deal
- Maintain the reference material sales needs: what we integrate with, what we have built before, and what we will not take on
- Delivery continuity and practice contribution
- Hand off with documented requirements, assumptions and open questions — nothing relearned after signature
- Stay engaged through kickoff as the person who holds the client's original context
- Apply the design standards the Solutions Architects own, and route anything above the sign-off threshold through architect review before the SOW is issued
- Pull a Platform Architect into discovery when a deal turns on how the Hubs themselves are designed, rather than on what sits outside them
- Feed estimate variance and broken assumptions back into the model, and share integration patterns with the wider team
Required Qualifications
- Integration scoping — the core of the role
- Demonstrated ability to assess an unfamiliar platform's API and determine what can and cannot be connected, and at what cost
- Demonstrated ability to choose between integration approaches and defend the choice on cost, maintainability and risk
- Demonstrated ability to anticipate failure modes — identity, conflict handling, sync failure, data quality
- Demonstrated ability to convert all of the above into hours a delivery team can build against
- Technical experience
- 4+ years of professional experience in technology, revenue operations, or professional services
- 3+ years scoping or delivering system integrations and data migrations in a consulting or agency environment
- Hands-on experience with REST APIs and webhooks, including authentication patterns, pagination and rate limiting
- Experience with middleware and iPaaS platforms such as Workato, Celigo, Tray, Boomi or Zapier
- SQL and data warehousing experience — able to reason about data structures outside the CR
- Strong data modelling skills: object structures, field mapping, transformation logic, and the integrity risks in each
- Experience planning data migrations, including deduplication, historical data and cutover approach
- Working knowledge of HubSpot as one side of the integration: objects, associations, properties, and the limits of the platform
- Client-facing and commercial
- Experience leading technical discovery with client stakeholders, including engineers and technical leads
- Experience producing systems diagrams, data maps and developer-ready technical documentation
- Experience scoping and estimating work that other people then deliver against
- Exceptional ability to translate technical constraint into business consequence for a non-technical buyer
- Ability to manage multiple opportunities and priorities in a fast-paced environment
Preferred Qualifications
- Direct experience with the systems that come up most in our work: NetSuite, Salesforce and Salesforce Marketing Cloud, Microsoft Dynamics or Great Plains, Zendesk, Keap, Creatio, Procore, Snowflake, and industry-specific or point-of-sale platforms
- Integration experience in another CRM ecosystem such as Salesforce, Dynamics or NetSuite — the scoping judgement transfers
- Proficiency in JavaScript or Node.js and Python, sufficient to prototype and to scope custom work accurately
- Deeper HubSpot breadth across multiple Hubs — useful, though our Platform Architects own multi-hub design
- Experience in regulated environments — healthcare, financial services, or similar — where compliance shapes the data model
- Background in software development, with enough depth to scope tasks a developer can pick up without further clarification
- Experience with GraphQL or SOAP in addition to REST
- Familiarity with diagramming tools such as Lucidchart, Visio, or Miro
- Relevant certifications — HubSpot Solutions Partner, Salesforce Architect, or equivalent — or a degree in a technical field
Job description provided by SmartBug Media.
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