Support Analyst

Support Analyst - Working knowledge of Java, Unix, SQL with Oracle / PostGreSQL database, Job Schedulers Sharp debugging and good communication skills Job Responsibilities: The individual will be responsible for - Providing L1/L2 support - Debug the application, check configuration, provide workarounds, Perform Root cause analysis - Respond to tickets promptly - Communicate with stake holders - Monitor Job Run and SLA meetup Key Skills Java, SQL, Job Scheduling and monitoring Desirable Skills AWS, Weblogic / WildFly Application servers and Deployment Qualifications Bachelors Degree in Engineering or equivalent Experience -2+ years of hands on work experience in L1/L2 Production support - Hands On knowledge in Java / SQL / Unix Display sound analytical, problem solving, presentation and inter-personal skills to handle various critical situations Shift Requirements: Must be flexible to work in Morning, General, and European shifts.

Night shift support may be required on a need-basis depending on operational requirements. Employment Type - Permanent Equality Statement Smartstream is an equal opportunities employer. We are committed to promoting equality of opportunity and following practices which are free from unfair and unlawful discrimination.