Program Manager

• Responsibilities: Functional Skills & Competency:
• ·Directs the initiation, planning, execution, monitoring, controlling and close of an entire project and/or all projects within specified program
• ·Ability to contribute and champion usage of structured project management methodology (to include Waterfall, Agile/Scrum, Iterative, etc.)
• ·Broad knowledge of application and / or infrastructure development life cycle (SDLC) and other technical management concept, processes, and methodologies
• ·Lead and direct project managers within specified program to achieve desired deliverable creation outcomes
• ·Possess IT and formal program/project management knowledge as well as ability to prioritize work and meet deadlines based on logical work breakdown structures aligned to critical path
• ·Manage program interdependencies, milestones, and critical path
• ·Analyze, manage, and report program performance - financial reporting, resource allocation, task delegation and stakeholder management
• ·Analyze multiple types and sources of information to generate insight on program performance
• ·Demonstrate financial awareness to control costs and think in terms of profit, loss, and added value.
• ·Help Stakeholders, IT Portfolio Teams, Business Partners and Business Users understand their roles and responsibilities within the project
• ·Develops and executes an overall program schedule, including tasks, duration, dependencies, and resource assignments
• ·Controls and tracks changes to scope, time, cost, quality, issues, and risk
• ·Leads completion of program objective, such as procurement, quality planning, service level agreements, and customer training
• ·Directs and delegates work effort; Requests the needed resources for a program and gets them oriented to work on the project
• ·Ensures product deliverables quality, such as functional specifications, logical and physical data design, solution design and detailed design, test plans, and completed solution
• ·Manages vendor relationships according to contract terms and conditions

Leadership & Business Acumen

• ·Key industry certifications such as CAPM, PMP, PgM, etc., preferred
• ·Previous airline, travel, and / or transportation industry experience preferred
• ·Makes value-oriented decisions to achieve strategic business results; Ability to be flexible, make quick decisions and seamlessly navigate risks and ambiguity while effectively navigating a dynamic project environment
• ·Evaluates risks, assess possible outcomes and solutions/solves problems
• ·Strong interpersonal skills, including the ability to make effective presentations and communicate technical concepts to non-technical clients
• ·Ability to build and maintain cohesive motivated teams
• ·Ability to coach and develop subordinates and/or peers; empowering team members with the authority to accomplish project tasks efficiently and with minimal direction
• ·Strong strategic planning skills
• ·Excellent written, oral communication, planning, and organizational skills
• ·Strong track record managing business and IT Projects
• ·Strong meeting facilitation and negotiation skills
• ·Strong consulting and customer service skills
• ·Recognizes and rewards desirable individual and team performance
• ·Establish good relationships with internal and external stakeholders.
• ·Take responsibility for actions, projects, and people.
• ·Take initiative, act with confidence, and work under own direction.
• ·Focus on customer needs and satisfaction.
• ·Set high standards for quality to monitor and maintain quality and productivity.
• ·Gather comprehensive information to support decision making.
• ·Encourage an organizational learning approach (e.g., learn from successes and failures and seek staff and customer feedback).
• All your information will be kept confidential according to EEO guidelines.