Training Officer

The Training Officer is responsible for the development, implementation, coordination, and evaluation of all training programs for the Department of Public Safety at St. John's University. This position serves as the department's primary subject matter expert for training, professional development, onboarding, regulatory compliance, and operational readiness. The Training Officer oversees the classroom and field training of all full-time and part-time Public Safety Officers.

As operational needs require, the Training Officer may also be assigned to a regular duty shift or to staff special events and incidents. Examples of Duties Develop, implement, and maintain a comprehensive Public Safety Officer Training Program. Create annual, quarterly, and monthly training plans. Plan, schedule, coordinate, and evaluate all in-service training programs. Develop lesson plans, training materials, practical exercises, field training guides, and training assessments.

Maintain a department-wide training calendar and training records management system. New Hire Orientation and Field Training Provide comprehensive onboarding and orientation training for all newly hired full-time and per diem Public Safety Officers. Instruct new officers on university policies and procedures, the Public Safety Department Manual, report writing, customer service, access control systems, radio communications, fire safety systems, residence hall operations, and emergency response procedures.

Provide a comprehensive campus orientation and operational familiarization program. Operational Cross-Training Ensure all officers receive training and exposure to Dispatch Operations, CCTV Monitoring, Patrol Operations, Access Control Systems, Emergency Communications, Fire Safety Systems, Residence Hall Operations, and Special Event Operations. In-Service Training and Regulatory Compliance Assist in planning and coordinating all mandatory annual in-service training.

Coordinate CPR, AED, First Aid, emergency preparedness, and emergency response training. Ensure compliance with all applicable training requirements. Certification and License Management Track and maintain New York State Security Guard registrations, Fire Guard certifications, CPR/AED certifications, First Aid certifications, driver authorizations, and all required departmental credentials and licenses. Campus Collaboration Work collaboratively with Human Resources, Student Affairs, Residence Life, Athletics, Facilities Services, Risk Management, Emergency Management personnel, and other campus partners to coordinate training initiatives.

Qualifications Competencies Excellent written and verbal communication skills; strong organizational abilities; curriculum development and instructional expertise; leadership and mentoring capabilities; outstanding customer service skills; strong recordkeeping and compliance management skills. Required Qualifications Minimum eight years of experience in public safety, law enforcement, security, or a related field; minimum three years of training and instructional experience; valid New York State Security Guard License; valid Driver License.

Preferred Qualifications Bachelor's Degree; previous higher education public safety experience; CPR/AED Instructor certification; experience managing training programs and regulatory compliance.