Departmental Analyst 9-P11

This position is a two-year limited-term appointment that provides the full benefits offered to State of Michigan employees. Based on future business needs, this position may be extended or made permanent, but that is never guaranteed. The Department of Insurance and Financial Services (DIFS) is seeking an individual to work in public service as an analyst in the Office of Appeals and Market Regulation. This position is an opportunity to build a lifelong career doing work that truly matters - helping to protect consumers and maintain public confidence in Michigan’s insurance and financial services industries.

The right candidate will serve as an analyst responsible for handling complex grievances involving requests under the Patients’ Right to Independent Review Act (PRIRA). This position is responsible for all aspects of requests from insured customers for an external review by the Director of DIFS or their designee regarding adverse determinations (denial, termination, or reduction of benefits) made by their health plans.

The individual in this role will assess each case, determine eligibility, and draft a detailed written recommendation to the Director based on the information provided and applicable law. For the specific position description, please click here: Departmental Analyst 9-P11 Ideal candidates will have: The drive to serve the people of the State of Michigan and make a difference in an important role that supports Michigan individuals and businesses.

A customer-oriented approach and strong interpersonal skills. Strong critical-thinking and analytical skills. The ability to communicate clearly, concisely, and effectively both verbally and in writing. The ability to work well both independently and within a team. Other job features: Participation in webinars, conference calls, and employee development training. DIFS is looking for a team member who has an interest in helping others, who wants to learn and grow as a professional, and who wants to enjoy all the exciting things life in Michigan has to offer.

The State of Michigan has been named as one of America’s Best Employers For New Grads 2026 . This position provides competitive pay, retirement, health, vision, and dental benefits. The "Salary" listed above is a range that reflects the minimum rate at the entry DA 9 level through the maximum rate at the experienced DA 11 level. Based on education and experience, candidates will be reviewed to determine the level for which they qualify.

Work Location: This is an in-person position based in Lansing, Michigan , with the possibility for a hybrid work schedule where you would work from home up to three days per week, following a training period if approved. Work must be performed in Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position. Relocation expenses are not reimbursed. Licenses: If you hold an active license issued by the Department of Insurance and Financial Services (DIFS), please note that it is considered a conflict of interest for DIFS employees to hold active licenses in the industries we regulate.

If an offer of employment is made and accepted, it is required that DIFS issued license(s) held by the candidate will be surrendered. Attachment Requirements Please submit a cover letter, resume, a copy of official college transcripts, and a business writing sample. An "official college transcript" must contain the college/university name and address, the degree conferred and date granted, coursework completed, and the Registrar's signature and/or seal.

A scanned or electronic copy is acceptable, if it contains the elements listed above. The college/university does not have to send the transcripts directly to DIFS. Failure to attach the requested documents may result in your application being screened out. The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.

Any applicant that is suspected of using AI software for any portion of the selection process may be screened out. DIFS is a Gold-Level Veteran-Friendly Employer, committed to recruiting, training, and retaining veterans and their spouses. Examples of Duties Education Possession of a bachelor's degree in any major. Experience Departmental Analyst 9 No specific type or amount is required. Departmental Analyst 10 One year of professional experience.

Departmental Analyst P11 Two years of professional experience, including one year of experience equivalent to the intermediate (10) level in state service. Qualifications Departmental Analyst 9 - 12 Educational level typically acquired through completion of high school and the equivalent of at least two years of full-time active-duty experience at or above the E-6 level in the uniformed services may be substituted for the education requirement.

Supplemental Information View the job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/D/DepartmentalAnalyst.pdf