All job postings will expire at 11:59 PM Eastern Time on the application deadline.
Organization: Children and Youth
Agency Contact Name and Information: [email protected]

Work Location

Compensation: $41.81 per hour
Schedule: Permanent - Full Time
Work Hours: Monday–Friday, 7 a.m.–5 p.m.
Classified Indicator: Classified
Union: OCSEA
Primary Job Skill: Information Technology

Who We Are

Our mission is to promote positive, lifelong outcomes for
Ohio youth through early intervention, quality education, and family support
programs. At DCY, we offer our employees a rewarding work experience in
public service helping Ohioans achieve a sustainable lifestyle that includes
generous benefit options and a flexible work life balance making our agency a
great place to work! To learn more about DCY, please visit our website at Department of Children and Youth | Ohio.gov.

Location Requirements

DCY’s core hours of operation are Monday - Friday from 8:00 a.m.
to 5:00 p.m., however, daily start/end times may vary based on operational need
across DCY divisions. Employees may begin as early as 7:00 a.m. and as
late as 9:00 a.m., based on supervisory approval. This position performs work
on-site daily at DCY’s office space.

What You'll Do

You will play a key role in maintaining and enhancing the
organization's technology environment. This position combines enterprise
systems administration, cloud technology support, cybersecurity, infrastructure
coordination, and customer-focused technical consulting.
You will be responsible for ensuring critical IT systems
remain secure, stable, available, and aligned with business needs. Success in
this role requires strong technical expertise, problem-solving skills,
effective communication, and the ability to work collaboratively with internal
teams, external partners, and technology vendors.

Microsoft 365 Administration

You will administer and support Microsoft 365 services,

including:

Exchange Online

Microsoft Teams

SharePoint Online

Related Microsoft cloud

technologies

Typical responsibilities include

Managing user accounts
and permissions
Troubleshooting service
issues
Implementing security
and compliance controls
Supporting platform
upgrades and enhancements
Ensuring reliable access
to collaboration tools

Enterprise Systems Support

You will provide technical administration and operational
support for multiple enterprise-wide applications and technology platforms.Examples of activities include:
Troubleshooting complex
technical issues
Supporting application
integrations
Monitoring system health
and performance

Maintaining

configuration standards
Partnering with vendors
and application owners
Infrastructure and Network Coordination
You will serve as the primary liaison for network-related
activities with external technology service providers and stakeholders.

Responsibilities may include

Responding to outages
and service disruptions
Escalating incidents and
coordinating resolutions

Supporting

infrastructure changes
Coordinating planned
maintenance activities
Communicating status
updates to leadership and business partners
Security and Compliance Administration
You will help protect organizational data and systems by
administering security and compliance technologies, including:

Firewall

rule administration and security-related change requests
DNS administration and
service update requests
eDiscovery requests and
related compliance activities
Endpoint security and device management solutions
Identity and access
management technologies
Microsoft security and
compliance tools
You will evaluate risks, recommend improvements, and assist
in implementing security best practices.
Technical Consultation and Project Support
You will provide technical guidance to business partners,
project teams, and leadership regarding:
System implementations
Configuration decisions
Security requirements
Technology solutions
Operational support
strategies
You will participate in projects from planning through
implementation to help ensure successful outcomes.

Pay Information

Unless

required by legislation or union contract, starting salary will be step 1 of
the salary range associated with this position. New hires advance to the next
step in the range after 6 months and annually thereafter. Based on
collective bargaining and legislative activity, there may be cost of living
increases awarded annually. Additional longevity supplements begin after 5
years. The current wage progression for this position is in the table below.
Months of Employment

At Hire

6 Months

18 Months

30 Months

42 Months

54 Months

66 Months

78 Months

90 Months

Pay Range 35/ OCSEA

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Step 9

Hourly

$41.81

$43.90

$46.00

$48.28

$50.66

$53.13

$55.72

$58.55

$61.49

Annual

$86,965

$91,312

$95,680

$100,422

$105,373

$110,510

$115,898

$121,784

$127,899

Visa Sponsorship

The Ohio

Department of Children and Youth does not provide employment-based visa

sponsorship.

Supplemental Questions

All

answers to the supplemental questions must be supported by the work
experience/education provided on your civil service application. Attachments
will not be considered as part of your application.

Selection Process

Selection

devices such as a structured interview, proficiency instrument, and/or
assessment may be required for this position. Applicants must demonstrate
proficiency with a passing score of applicable selection device to be
considered for this position. Regardless of a passing or failing score, all
results will be maintained for 6 months.

Applicants

with a passing score will be retained and utilized for a 6-month period.
Applicants with a failing score in the same position may not re-take the same
selection device for a 6-month period.

Travel Requirements

Travel

required, as needed. Must provide own transportation or in order to operate a

state vehicle, you must have a valid driver’s license.

Background Check

The final
candidate selected for the position will be required to undergo a criminal
background check. Criminal convictions do not necessarily preclude an applicant
from consideration for a position. An individual assessment of an applicant's
prior criminal convictions will be made before excluding an applicant from
consideration.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

60 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or completion of associate core program in computer science or information systems 42 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or completion of undergraduate core program in computer science or information systems 36 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Job Skills: Information Technology

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Infrastructure Specialist 3