SVP, Head of Non-Financial Risk Management, Global Delivery and Investment Services

Location: London, England

Senior Vice President, Head of Non-Financial Risk Management (Global Delivery and Investment Services)

The Senior Vice President, Head of Non-Financial Risk Management is a senior leader responsible for developing, implementing and overseeing the global framework for Non-Financial Risks (including Compliance and Operational Risk) across State Street’s Global Delivery and Investment Services businesses. Reporting to the Chief Compliance and Operational Risk Officer (CCORO), this role ensures that risk management strategies, governance, and practices proactively identify, assess, mitigate and report on non-financial risk exposures, supporting business objectives and regulatory requirements.

Key Responsibilities include

Strategic Leadership

• Develop and maintain the non-financial risk management framework for Global Delivery and Investment Services, ensuring alignment with enterprise-wide policies and regulatory obligations
• Advise and consult with business and enterprise leaders on risk-related events, root cause analysis and remediation strategies
• Serve as a subject matter expert and trusted advisor to senior management, business partners, and governance committees

Risk Oversight & Advisory

• Provide independent oversight and challenge to First-Line risk management activities within Global Delivery and Investment Services
• Lead risk identification, assessment and reporting processes, including scenario analysis, loss event management, and lessons learned
• Oversee compliance with applicable laws, regulations and internal policies for non-financial risks

Governance & Reporting

• Chair or participate in relevant risk and compliance committees, ensuring effective escalation and review of risk issues
• Prepare and present periodic risk and compliance reports to senior management, regulators, and the Board
• Oversee regulatory change management and ensure timely updates to controls and processes to adhere to new and evolving laws, regulations, regulatory guidance, and industry standards

Collaboration & Stakeholder Engagement

Build and maintain effective relationships with business and corporate executives, including Legal and Corporate Audit, and global regulatory authorities

Foster a strong risk excellence culture, ensuring business line ownership and accountability for non-financial risks

Team Leadership

Lead, manage, and develop a high-performing and diverse team of risk professionals across multiple jurisdictions

Set clear objectives, accountabilities, and performance priorities for the team

Qualification & Skills include

Minimum 15 years of experience in non-financial risk management, compliance or operational risk in financial services, with executive leadership experience; experience with GSIBs or large, complex financial institutions is a plus

Demonstrated experience with global regulatory requirements and direct engagement with regulators, including remediation activities

Deep expertise in non-financial risk management (compliance, operational risk, technology, model, resiliency, data, third-party) with a global financial services environment

Strong analytical, problem-solving, and communication skills, with the ability to influence and build consensus at all levels

Proven ability to manage multiple priorities in a high-pressure, deadline-driven environment

Experience leading risk management frameworks and teams in a multi-jurisdictional, regulated setting

Demonstrated success in regulatory engagement and managing regulatory exams

Bachelor’s degree required; post-graduate education, with a Master’s, Law, or PhD degree is a plus

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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