The Data Center & Site Operations Manager is responsible for leading physical infrastructure delivery and ongoing operational readiness across global data center environments. This role bridges the gap between initial build-out and lifecycle management, overseeing Day 1 rack-and-stack deployment execution and governing steady-state Day 2 activities—including infrastructure scaling, hardware expansions, migrations, break-fix governance, and continuous operational optimizations.
The ideal candidate combines strong program management, deployment operations expertise, vendor coordination, and cross-functional leadership to ensure high availability, operational consistency, and scalable deployment execution across multiple regions. KEY RESPONSIBILITIES Global Deployment Operations - Partner with architecture, engineering, and capacity teams to plan and execute Day 1 infrastructure deployments, ensuring hardware delivery, physical layout, rack-and-stack, and initial cabling meet global design standards. - Lead Day 2 deployment activities across global data center sites including expansions, refreshes, migrations, retrofits, and operational upgrades. - Coordinate deployment execution for compute, storage, networking, cabling, and infrastructure changes. - Manage deployment schedules, implementation timelines, and resource planning across multiple concurrent projects. - Drive operational readiness and turnover from construction/build teams into live operations environments. - Oversee change implementation while minimizing operational risk and service disruption.
Program & Project Management - Develop deployment roadmaps, execution plans, and operational milestones spanning Day 1 build-out and Day 2 steady-state activities. - Track deployment KPIs, timelines, budgets, and vendor performance metrics. - Manage risks, escalations, dependencies, and issue resolution throughout deployment lifecycle. - Ensure alignment between engineering, operations, logistics, and site teams. - Provide executive-level reporting on deployment progress, capacity readiness, and operational impacts.
Operational Excellence - Establish and improve standardized deployment processes, SOPs, and operational playbooks for both Day 1 build-out and Day 2 steady-state execution. - Drive continuous improvement initiatives focused on efficiency, quality, and deployment velocity. - Ensure compliance with operational standards, safety requirements, and change management policies. - Support incident response coordination for deployment-related operational issues. - Partner with capacity planning and infrastructure teams to support scaling strategies.
Site Operations Leadership - Oversee site-level operational functions including: - Superintendent / General Manager leadership - Site Operations Managers - Site Administration - EHS / Safety programs and compliance - Inventory coordination and planning with logistics partner teams. - Ensure coordination between deployment activities and ongoing site operations teams to maintain operational continuity, safety, and service availability. - Drive alignment across facilities, security, logistics, and operational stakeholders to support scalable global site operations.
Vendor & Stakeholder Management - Manage third-party deployment vendors, integrators, and logistics providers. - Coordinate with global site operations, engineering, network, facilities, and supply chain teams. - Facilitate deployment readiness reviews and stakeholder communications. - Ensure vendor SLAs and deployment quality standards are met consistently. Capacity & Lifecycle Management - Support infrastructure lifecycle management including refreshes, decommissions, and hardware replacement programs. - Coordinate deployment sequencing and operational validation for lifecycle refresh and replacement activities. - Assist with forecasting deployment capacity needs and regional operational requirements. - Ensure inventory accuracy and deployment asset tracking.
EXPERIENCE & QUALIFICATIONS Required - Bachelor’s degree in Engineering, Information Technology, Operations Management, or related field (or equivalent experience). - 7+ years of experience in data center operations, infrastructure deployment, technical program management, or related field. - Experience managing large-scale global infrastructure deployment programs. - Hands-on experience with Day 1 site build-out and rack-and-stack execution, including turnover from construction into live operations. - Strong understanding of data center infrastructure including: - Compute/server deployments - Network infrastructure - Cabling systems - Power/cooling dependencies - Hardware lifecycle management - Experience with change management and operational governance processes. - Proven ability to manage cross-functional global teams and vendors. - Strong project/program management skills with experience managing multiple priorities simultaneously.
Preferred - Experience in hyperscale or enterprise data center environments. - PMP, PRINCE2, ITIL, or related certifications. - Familiarity with DCIM tools, ticketing systems, and deployment tracking platforms. - Experience with automation and deployment optimization initiatives. - Knowledge of capacity management and operational analytics. - Strong understanding of service availability and operational risk management.
COMPENSATION - Full-Time, Exempt - $160,000-$220,000/year, DOE BENEFITS - Health Coverage – Medical, Dental & Vision - FSA Health and Dependent Care available - 401(k) Plan - Unlimited Paid Time Off (PTO) - Observed Holidays Paid - Cell Phone Allowance - Collaborative, growth-driven culture
Job description provided by STN Incorporated.
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