AI & Automation Engineer

Who we are

Sumitomo Mitsui Finance Dublin Limited (SMFD) is a wholly owned subsidiary of SMBC and is growing rapidly as a Centre of Excellence for the bank’s universal banking business across EMEA. It provides a range of technology and operational support services, aligned to SMBC’s growth, innovation, and transformation strategies. cool, thank you. will do

Role Overview

We are seeking an experienced AI & Automation Engineer at Vice President level to lead the engineering, operation and evolution of enterprise automation capability across Tungsten Automation, UiPath and Microsoft Power Platform. The role combines senior hands-on development with platform ownership, technical leadership and disciplined delivery in a regulated financial-services environment.

The successful candidate will design and implement resilient automation solutions with embedded AI capabilities, including intelligent document processing, knowledge discovery and content generation. They will own solutions through the full lifecycle, from discovery and architecture through build, release, support, optimisation and control assurance.

The anticipated salary range for this role is €72,000.00 – €134,000.00, with the final offer determined based on the candidate’s skills, experience, role scope, location, and relevant market factors. In addition to base salary, the role may be eligible for a discretionary incentive award and a competitive benefits package, including core benefits such as pension provision.

Key Accountabilities & Responsibilities

• Automation engineering and solution delivery
• Design, build, test and deploy enterprise-grade automations using Tungsten Automation, UiPath and Microsoft Power Platform.
• Translate business processes and control requirements into secure, maintainable and supportable technical solutions.
• Provide senior developer expertise across workflow automation, robotic process automation, low-code solutions, APIs and system integration.
• Establish reusable components, patterns and engineering standards that improve quality, speed and consistency of delivery.
• AI-enabled automation
• Embed AI capabilities into automation workflows for document classification, extraction and validation; enterprise knowledge discovery; summarisation; and controlled content generation.
• Design and implement agentic orchestration and multi-agent solutions, including agent coordination, task decomposition, tool use, shared context and hand-offs.
• Design human-in-the-loop controls, confidence thresholds, exception handling and validation steps appropriate to business risk.
• Integrate approved AI services, enterprise data sources and automation platforms through secure APIs and connectors.
• Evaluate new automation and AI capabilities through practical proofs of concept, with clear assessment of value, risk and scalability.
• Platform ownership and engineering leadership
• Take end-to-end technical ownership of one or more automation platforms, including architecture, roadmap, environments, upgrades, licensing dependencies, capacity and service health.
• Define and enforce platform guardrails, development standards, release controls, access models and operational procedures.
• Act as the senior technical authority for solution design, engineering quality and platform decisions, working with architecture, infrastructure, security, risk and support teams.
• Mentor developers, review designs and code, and raise engineering capability across internal teams and delivery partners.
• Manage vendor engagement and provide informed challenge on product direction, technical issues and service performance.
• Service management, governance and control
• Ensure solutions comply with information security, data protection, records management, model and AI governance, change management and audit requirements.
• Maintain complete technical documentation, support artefacts, control evidence and traceability across the automation lifecycle.
• Monitor platform performance, automation outcomes, cost, failure trends and operational risk, and drive continual improvement.
• Promote responsible use of AI, including transparency, data minimisation, access control, output validation and appropriate human oversight.
• Stakeholder and delivery management
• Partner with business teams to identify, assess and prioritise automation opportunities against strategic value, feasibility, risk and supportability.
• Communicate complex technical topics clearly to engineering, operations, risk and senior business stakeholders.
• Coordinate delivery across internal teams, suppliers and third parties, ensuring clear ownership, dependencies and acceptance criteria.
• Support business cases, delivery estimates, technical roadmaps and benefits tracking for automation initiatives.

Essential Experience

• Substantial professional experience in automation technology, including senior developer or engineering responsibility for production solutions.
• Demonstrable hands-on delivery experience with at least two of the following, with strong capability across the overall landscape: Tungsten Automation, UiPath or Microsoft Power Platform.
• Previous ownership of an enterprise automation platform or service in a controlled production environment.
• Experience designing and implementing AI-enabled automation, particularly intelligent document processing, knowledge discovery, summarisation or content generation.
• Practical experience designing and delivering agentic orchestration or multi-agent solutions, with controlled coordination between specialised agents, enterprise tools and data sources.
• Experience integrating automation platforms with enterprise applications, document repositories, databases and APIs.
• Proven delivery within a controlled enterprise environment, with strong understanding of security, resilience, change, audit and data-governance requirements.
• Experience leading technical design and developing other engineers.
• Ability to take personal ownership of complex problems and drive them through to stable production outcomes.

Technical Capability

• Core platforms
• Tungsten Automation technologies, including workflow and intelligent document-processing capability.
• UiPath development and orchestration capabilities for attended and unattended automation.
• Microsoft Power Platform, including Power Automate, Power Apps, AI Builder, Dataverse, Copilot Studio and custom connectors.
• Engineering and integration
• Workflow and RPA design patterns, reusable frameworks, exception handling, queues, scheduling and workload management.
• API integration, REST services, authentication, event-driven integration and structured data formats.
• Software engineering practices including source control, peer review, automated testing, CI/CD and environment promotion.
• Observability, support diagnostics, audit logging, performance monitoring and operational resilience.
• AI and data
• Intelligent document processing, including classification, extraction, validation and human review.
• Knowledge search and retrieval over approved enterprise content, with appropriate grounding and access controls.
• Generative AI integration for summarisation and content generation, with safeguards for accuracy, confidentiality and responsible use.
• Agentic AI patterns, including multi-agent orchestration, planning, tool calling, agent-to-agent hand-offs, context management, guardrails, observability and human-in-the-loop controls.
• Data handling, privacy, retention, security classification and role-based access control.

Desirable Experience

• Experience in banking, capital markets, corporate banking or another highly regulated industry.
• Experience rationalising or integrating multiple automation platforms and defining a target-state capability roadmap.
• Knowledge of Azure services, Microsoft 365 integration, SharePoint, Teams and enterprise identity patterns.
• Experience working with operational risk, compliance, information security, architecture and internal audit stakeholders.
• Relevant platform certifications in Tungsten Automation, UiPath or Microsoft Power Platform.
• Leadership and Personal Attributes
• Hands-on engineering leader who can move confidently between architecture, development, troubleshooting and stakeholder engagement.
• Strong ownership mindset, with accountability for quality, reliability, controls and long-term maintainability.
• Pragmatic judgement and the ability to balance innovation, delivery pace, operational risk and regulatory expectations.
• Clear communicator who can influence senior stakeholders and coach technical colleagues.
• Structured, analytical and outcome-focused, with high standards of documentation and delivery discipline.

Competencies

Customer Focus

Driving Change

Driving Results

Embraces Diversity

Enterprise Leadership

Judgement and Decision Making

Risk Management

Strategic and Visionary

Trust and Integrity

What we offer

For all the expertise and experience you bring to help us make a difference, it’s only sustainable if we support you to build your career and be your best self so we offer competitive company benefits, centred around promoting positive well-bring and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks.

As an employee of SMBC you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you:

Hybrid and flexible working

Competitive paid leave days

Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance

Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services

Access a wide range of learning and development opportunities and career progression opportunities

Ambitious remuneration package

So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today!!