Superdrug Retail & E-commerce

Reward & Benefits Business Partner

Croydon, United Kingdom Hybrid Full-time

🌟Join Superdrug Head Office- Make a Real Difference Every Day!🌟

📍Location

  • đź•’Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
  • đź’·Salary: Competitive
  • 🎉Why Superdrug?
  • Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
  • We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.
  • Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.
  • đź“…Here's the exciting
  • bit… A day includes:
  • At Superdrug, we know reward is about more than pay and benefits. It's about helping colleagues feel valued, recognised and supported throughout their career with us.
  • As a Reward & Benefits Business Partner, you'll play a key role in delivering and developing our reward, benefits, wellbeing and recognition programmes across Superdrug and Savers.
  • You'll combine day-to-day operational excellence with specialist reward expertise, ensuring our programmes run smoothly while identifying opportunities to improve the colleague experience, increase engagement and deliver value for the business.
  • Working closely with the Senior Reward & Benefits Manager, you'll build strong relationships across the business, support key reward initiatives and use data, colleague feedback and market insight to help shape future improvements.

📝Key Responsibilities

  • Managing and developing a range of reward, benefits, wellbeing and recognition programmes.
  • Supporting key reward activities, including benefit renewals, recognition initiatives, wellbeing campaigns and annual reward processes.
  • Building strong partnerships with suppliers to ensure excellent service, value for money and continuous improvement.
  • Acting as a trusted reward and benefits adviser, supporting managers and stakeholders with guidance and expertise.
  • Using colleague feedback, market trends and internal data to identify opportunities to improve our reward offering.
  • Developing engaging communications that help colleagues understand and make the most of their benefits.
  • Monitoring programme performance, utilisation and engagement, making recommendations where improvements are needed.
  • Working closely with stakeholders across People, Finance, Payroll, Communications and Operations to deliver reward objectives.
  • Identifying opportunities to simplify processes, improve self-service and reduce manual administration through technology and automation.
  • Supporting reward projects and business cases from idea through to implementation.
  • Ensuring reward and benefits programmes are delivered accurately, compliantly and in line with company policies.
  • Acting as an escalation point for more complex colleague and supplier queries.

This job is a good fit for you if

  • You enjoy balancing operational delivery with longer term thinking.
  • You are passionate about colleague experience and engagement.
  • You enjoy using data and insight to solve problems and improve outcomes.
  • You build strong relationships and work collaboratively with others.
  • You are confident managing projects and driving improvements.
  • You enjoy finding better, simpler ways of working.
  • You are comfortable working with detail while keeping sight of the bigger picture.
  • You take pride in delivering a great service to colleagues and stakeholders.

What you’ll need

  • Experience working within Reward & Benefits, HR or a related specialist area.
  • A good understanding of reward principles, employee benefits and related legislation.
  • Experience managing projects, initiatives or change activity.
  • Strong stakeholder management and communication skills.
  • Experience managing supplier relationships and performance.
  • Strong analytical and problem-solving skills, with the ability to turn data into meaningful insight.
  • Experience creating colleague communications and engagement campaigns.
  • Good commercial awareness and the ability to balance colleague needs with business objectives.
  • Intermediate to advanced Microsoft 365 skills, particularly Excel and PowerPoint.
  • Experience within a retail or multi-site environment would be beneficial.

đź’ˇHere's what's in it for you

  • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
  • 2 staff discount codes for yourself and a family member or friend
  • 30% discount on Superdrug Own Brand Products both in store and online
  • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station

Company pension matching and bonus

  • We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it
  • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
  • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
  • Unrivalled Learning and Development programmes
  • Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
  • Come and be part of something special!
  • đź”’ For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/

Job description provided by Superdrug.
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